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Zennio GetFace IP ZVP-CAM, User Manual

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Zennio GetFace IP ZVP-CAM User Manual Download Page 2

 

 

 

Zennio GetFace IP

 

http://www.zennio.com

 

 

Tecnical Support

:

http://support.zennio.com 

 

2 

CONTENTS 

Contents ................................................................................................................................... 2 

Document Updates ................................................................................................................... 3 

1 

Introduction ...................................................................................................................... 5 

2 

Installation ........................................................................................................................ 6 

2.1 

Device Wiring Diagram .............................................................................................. 6 

2.2 

Application Cases....................................................................................................... 8 

2.2.1 

Single-Family Homes ...................................................................................... 8 

2.3 

Apartment Block ........................................................................................................ 8 

3 

Configuration .................................................................................................................. 10 

3.1 

GetFace IP Basic Settings ......................................................................................... 12 

3.1.1 

Network Configuration (System) .................................................................. 12 

3.1.2 

Video-Call Configuration (Services) ............................................................... 13 

3.1.3 

Housing Configuration & Z41 COM (Directory) ............................................. 20 

3.1.4 

Switches Configuration................................................................................. 22 

3.1.5 

Door Configuration ...................................................................................... 25 

3.1.6 

Buttons Module Call Configuration ............................................................... 29 

3.1.7 

Tamper Switch Configuration ....................................................................... 30 

3.1.8 

Access Configuration with Touch-Display ..................................................... 30 

3.1.9 

Access Configuration with RFID Card ............................................................ 32 

3.1.10 

Access Configuration with Bluetooth Module ............................................... 35 

3.1.11 

Access Configuration with Fingerprint Module ............................................. 41 

3.1.12 

Magnetic Induction Loop Configuration ....................................................... 43 

3.2 

Advanced Settings ................................................................................................... 44 

3.2.1 

Status ........................................................................................................... 44 

3.2.2 

Directory ...................................................................................................... 46 

3.2.3 

Services ........................................................................................................ 47 

3.2.4 

Hardware ..................................................................................................... 53 

3.2.5 

System ......................................................................................................... 57 

 

Summary of Contents for GetFace IP ZVP-CAM

Page 1: ...Zennio GetFace IP IP Video Intercom Basic Unit USER MANUAL ZVP CAM ZVP WOCAM User manual version 2 26 _a Firmware version 2 26 www zennio com ...

Page 2: ...uration Services 13 3 1 3 Housing Configuration Z41 COM Directory 20 3 1 4 Switches Configuration 22 3 1 5 Door Configuration 25 3 1 6 Buttons Module Call Configuration 29 3 1 7 Tamper Switch Configuration 30 3 1 8 Access Configuration with Touch Display 30 3 1 9 Access Configuration with RFID Card 32 3 1 10 Access Configuration with Bluetooth Module 35 3 1 11 Access Configuration with Fingerprint...

Page 3: ...ng call via a selected speed dial button Enhanced security due to the TLS version option User Virtual Number can be a number of 1 to 7 digits Minor corrections and changes 2 24 _a New structure of the section Directory Users Up to 10 000 users available New structure of the section Display Phonebook Possibility to set the user s location in the directory in the user s configuration Calling groups ...

Page 4: ...rification about Phone Number ID Automation Configuration Accesses E Mail Configuration Hardware configuration of the ZVP RFSMN module Minor text changes 2 20 _a Bluetooth Module Configuration Configuration of RFID cards in Hardware section Minor corrections 2 18 _b Minor text changes ...

Page 5: ...ndroid and iOS it is possible to interact with the video intercom from anywhere This application allows seeing who is knocking on the door having a conversation and even opening remotely from a mobile device The most outstanding features of Zennio GetFace IP are High resolution video camera 1280x960 resolution and IR emitter for darkness situations ZVP CAM Operating temperature 40 to 60 ºC Operati...

Page 6: ... Magnetic induction module ZVP ILOOP I O module ZVP INOUT Smart card RFID reader NFC ready ZVP RFSMN Bluetooth Module ZVP BLUET Notes A reboot of the intercom is necessary after connecting a module prior to accessing its configuration Locating a specific module at any time is possible by entering the web Hardware Extenders section within the web interface please refer to the next sections of this ...

Page 7: ...t zennio com 7 Figure 1 Device wiring diagram UTP CAT 5 12VDC 2A SWITCH LOCK External Power supply KEYPAD MODULE optional I O MODULE optional BUS MODULE optional BUS LAN PoE RG Y IN1 OUT1 NA NC RELAY1 12VDC 2A RESET BUS LINE OUT MIC LEDs LOCK 12VDC Max 400 mA 12VAC DC ...

Page 8: ...outer provided for example by the Internet service provider If needed a network switch that expands the number of available LAN interfaces can be connected to the router so multiple Z41 COM can be incorporated to the system Figure 2 Single family home installation 2 3 APARTMENT BLOCK In the case of an apartment building equipped with a common Zennio GetFace IP intercom for all of them a community ...

Page 9: ...block installation For detailed information about the technical features of Zennio GetFace IP as well as on security and installation procedures please refer to the device Datasheet bundled within the device packaging and also available at www zennio com UTP CAT 5 Firewall Dwelling1 Dwelling n Switch ...

Page 10: ...ercom is configured to work with a DHCP server by default If no DHCP server is available or network issues are found the video intercom may take a wrong IP address 0 0 0 0 The network configuration of the GetFace IP can be modified by quick pressing the main unit button for 15 times after the start up This will make it reboot again automatically After each reboot the device will switch between a d...

Page 11: ...ure 4 Configuration menu Notes The default language of the interface is English A Save button is provided at the bottom of each configuration page to allow saving any changes made although a confirmation message will show up if trying to switch to another page without having saved them ...

Page 12: ...he present document should be left with their default configuration Options showing a prohibition icon when the mouse pointer is placed over them are locked due to license constraints It is possible to return the device to its default settings hard reset To do this there are two options Pressing the reset button of the main unit for 30 seconds In the web interface in the section System Maintenance...

Page 13: ... In a Different Network and to enter the same fixed IP address that has been configured in the web interface Figure 5 System 3 1 2 VIDEO CALL CONFIGURATION SERVICES 3 1 2 1 PHONE Basic video call functions are configured in this tab SIP SIP is a transmission control protocol used in IP telephony Up to two SIP profiles can be set up Each profile should be configured properly according to its own op...

Page 14: ...t networks It is also required when several video intercoms must be distinguished in different boxes in the same Z41 COM Notes Characters and are not allowed in the Display name field The Phone number ID field must be alphanumeric and no longer than 10 characters Characters like or are not allowed However basic punctuation marks are allowed Figure 6 SIP CALLS The Calls tab allows setting up the pa...

Page 15: ...g calls the timing of the calls can be defined The Ring Time Limit is the unanswered call maximum duration It is advisable to set a length longer than 20 seconds Dial Cycles Limit sets the maximum dial call repetitions to avoid deadlock in case that the User is not accessible and the User Deputy has the same phone number on the Phone Book Figure 7 Calls AUDIO Audio output settings can be configure...

Page 16: ...P packages in the network The value set here will be sent under the ToS Type of Service field of the IP package header Jitter Compensation sets the buffer storage capacity to compensate the jitter effect in the audio package transmission The greater the capacity the better the transmission stability However the sound delay will be longer either Figure 9 Transmission Quality Settings ...

Page 17: ... the H 264 video resolution for a smooth video transmission This is possible under Services Phone Video as shown in Figure 10 Figure 10 Video 3 1 2 2 HTTP API This section allows controlling IP functions via HTTP SERVICES This tab allows setting up the services the transport protocol and the authentication procedure for each service for details on the configuration of the advanced services ...

Page 18: ...re TLS with Digest authentication Camera API Unsecure TCP If a camera preview is required the authentication should be set to None Figure 11 HTTP API Services ACCOUNTS The Account n tabs allow setting up user configuration profiles that restrict certain actions depending on the username and password Up to five accounts are possible each with a username and a password and with different access priv...

Page 19: ...itch Access checkbox should be activated Otherwise the door unlocking will not work successfully If this configuration is not desired the username and password fields should be left blank in both devices Figure 12 HTTP API Account Note The maximum size for user and password fields is 10 characters This limit is given by the corresponding ETS fields in Z41 COM which are limited by 10 bytes if speci...

Page 20: ...call to the following number In case there are more than three Z41 COM within a home it will be possible to call to all of them in parallel if more than one user is defined for that home In such case it will be necessary to activate not only Parallel call to following number but also Parallel call to following deputy In short a single dwelling can have several users assigned however all the Z41 CO...

Page 21: ...rder to call the user It must contain from 1 to 7 digits Only for the ZVP KEYPAD module or ZPV TOUCHD module Note this field is enabled provided that Virtual number has been selected in Dial by Numeric Keypad see section 3 2 4 3 Add to Display only available if the Touch Display module ZVP TOUCH is connected Position in directory sets the folder in which the user will be found on the Touch Display...

Page 22: ...er activation user activation deactivation code and current status only for the ZVP KEYPAD module Access Settings simple by default which is based on combining an RFID card along with a code to be typed for the door opening for the ZVP KEYPAD ZVP RFSMN or ZVP TOUCHD modules Time profiles are allowed for each direction entry or exit User Codes user private code for the switch opening Time profiles ...

Page 23: ...ically deactivated some time after the opening order or bistable if a manual deactivation is required Switch On Duration delay for monostable switches Controlled Output regarding the output type it can be configured as a relay or as an electric output In case of selecting None the switch will be controllable through HTTP commands Output Type the output behaviour can be configured as one of the fol...

Page 24: ...ecific one Activation Codes codes that will allow activation of the switches by typing them into the keypad only for the ZVP KEYPAD or ZVP TOUCHD modules Code activation time profiles can also be applied see section 3 2 2 1 Distinguish on off codes in case of a bistable switch State Signalling sets the type of the acoustic feedback to be performed on the activation of the relay Either a short or l...

Page 25: ...Lock assignation of the switch to be controlled Its configuration is explained in the next section Door Open Sensor an input can be assigned to monitor the door s state It is possible to detect unauthorised openings and excessively long opened times where the time can be parameterised REX Input Control section allows configuring one of the GetFace IP inputs to function as an output button so that ...

Page 26: ...Emergency lockdown this button allows to block every access in that direction The current status is displayed Access Profile links the authentication modes available with the time profiles configured in Directory Time Profiles or specific and whether the Zonal Code is enabled Advanced Settings configuration of the Zonal Code the authentication signalling and whether the card ID will be sent to a W...

Page 27: ...e this will be notified by two tones Swipe the user card to be activated deactivated this will be notified by three tones The user cards added will be saved as new users named Visitors n where n is the card ID It is possible to create as many visitor cards as available users up to 10 000 Service Codes determine the codes used to add or delete user codes It is required the keyboard module ZVP KEYPA...

Page 28: ...s the key button or Open door After each of these steps a visual and acoustic notification will be given if the step has been successfully completed It is possible to add as many codes as available users up to 10 000 Example to register If the Code to add is 1111 to register code 1234 associated with the opening of lock 1 proceed as follows 1111 1 1234 Enter the Plus Code 1111 Press the key Insert...

Page 29: ...shed by mistake Answer Incoming Call by Button allows answering the incoming call by the selected quick dial button The function can be disabled by selecting None Restore Network Settings By Buttons this option allows restoring the network default settings through a quick dial buttons sequence see section 3 for more information In Quick Dial Buttons will appear all available direct dial buttons de...

Page 30: ...figure this module is necessary to enter the Hardware Display section of the web interface DISPLAY The basic settings are configured in this section Phone Book Displayed allows providing an orderly user phone book through the Touch Display Entry Keypad enable the keypad type Note to activate the keypad which allows to make calls to users with Virtual Number enable the parameter Dial User Virtual N...

Page 31: ...be created in that tab to call all users belonging to the same group at the same time In the following figure an example of a calling group is Dwelling 1 to which User 1 and User 2 belong see section 3 1 3 1 for further details Note the same user cannot be in two different folders with the same name For this it is necessary to assign different names making use of the groups that can be configured ...

Page 32: ...tivation Timeout time in seconds the Touch Display should be inactive before the screensaver slideshow stars Slideshow Transition Time time between slides 3 1 9 ACCESS CONFIGURATION WITH RFID CARD The ZVP RFSMN module allows reading RFID access cards Three types of cards can be configured Cards assigned to existing users up to two cards per user Card for visitors which are added by means of the se...

Page 33: ...of a Zennio GetFace IP with the ZVP RFSMN module installed By pressing on the button the field will be directly filled in with the code of the card being read by the reader a green LED will be turned on to indicate that the card can be placed over the reader If no RFID card reader is available for the PC the assignment can still be performed manually For adding up a new card it is necessary to pro...

Page 34: ...n Module name sets the module name for logging events from the Bluetooth module Door sets the reader direction None Door Entry Door Exit Associated switch sets the Door Lock Switch or the number of the switch to be activated after user authentication via this module Each RFSMN module can only be associated with one switch but with Automation it is possible to create a function that allows the acti...

Page 35: ...or higher on Google Play and the App Store respectively The use of this module is very simple only needs to be connected to a GetFace IP and paired with a mobile device For security reasons the bluetooth communication is encrypted using several keys for authentication and pairing 3 1 10 1 PAIRING PROCESS Pairing consist on transmission of user access data in GetFace IP to a user personal mobile de...

Page 36: ...ing state displays the current pairing state Inactive Waiting for pairing PIN validity expired or Paired Pairing valid until displays the date and time of the generated authorisation PIN validity end Pairing process 1 Click next to Auth ID to start pairing for the selected user account 2 A dialogue window with the PIN code is displayed Figure 24 PIN dialogue window 3 Find the appropriate reader in...

Page 37: ...btained in step 2 into the input field Figure 26 Introduction of the PIN number 5 Pairing is completed Figure 27 Device paired The following data is transmitted to a mobile device for pairing Location identifier see section 3 1 10 2 for details Location encryption key see section 3 1 10 2 for details ...

Page 38: ...ule range it will appear on the application and just tapping on the button showed on Figure 28 the door will open Figure 28 Authentication and opening process 3 1 10 2 OTHER CONFIGURATIONS On the tab Services GetFace Key there are more options related to the interaction of the mobile application and the Bluetooth module Figure 29 Location and Pairing Mode settings ...

Page 39: ...e button to export the location ID and current encryption keys into a file Subsequently the exported file can be imported to another device Devices with identical location IDs and encryption keys form a so called location Import push the button to import the location ID and encryption keys from a file exported from another intercom Devices with identical location IDs and encryption keys form a so ...

Page 40: ...ing with the intercom Encryption key for pairing shows the actual key and allows to re generate it 3 1 10 3 HARDWARE OPTIONS On the tab Hardware Extenders will be more options for the module configuration Figure 30 Bluetooth Module Hardware Configuration Module name sets the module name for logging events from the Bluetooth module Door sets the reader direction Door Entry Door Exit Associated swit...

Page 41: ...t way of authentication and access by reading user fingerprints Two fingerprints can be configured for each user The fingerprint registration for each user can be done on the tab Directory Users User Fingerprints Figure 31 User Fingerprints The steps to follow are 1 Press one of the two buttons a Press to enter the fingerprint using a USB reader b Press to enter the fingerprint using the ZVP FINGE...

Page 42: ...reading is correct the fingerprint appears in green If it is wrong it appears in red and step 2 must be repeated Figure 33 Fingerprint reading 4 When the reading has been successful press Done to confirm Figure 34 Fingerprint reading successful 5 Next press for selecting the acction to be executed with the finger The available options are Open door Silent Alarm F1 automation F2 automation ...

Page 43: ...th module Door sets the reader direction Door Entry Door Exit Associated switch sets the Door Lock Switch or the number of the switch to be activated after user authentication via this module 3 1 12 MAGNETIC INDUCTION LOOP CONFIGURATION ZVP LOOP is a module designed for people with hearing impairment It allows transmitting an audio signal directly to a hearing aid device through a magnetic loop It...

Page 44: ...formation concerning Zennio GetFace IP It consists of the following sections 3 2 1 1 DEVICE Shows the main aspects about the device tab including hardware firmware and bootloader versions as well as Product Name Serial Number Up Time and Power Source There is also a button to Locate Device By clicking on it the device reproduces a short beep and blinks The Device Features drop down section details...

Page 45: ...upport http support zennio com 45 3 2 1 2 SERVICES It shows basic information about the device network and the service status Figure 37 Services 3 2 1 3 EVENTS It shows a date ordered register of the last events that have taken place Figure 38 Events ...

Page 46: ...ofiles allow restricting the use of the RFID cards and the numeric codes In particular it is possible to define time bands for Locking all incoming calls for a specific user Locking the door opening Locking access via RFID cards Up to 20 different profiles with different active hours for each day of the week can be set The following parameters must be set Profile Name optional Profile Time Sheet f...

Page 47: ...ighted in blue colour thys showing it is a variable holiday A third click on the box will discard the current configuration as a holiday Figure 40 Holidays 3 2 3 SERVICES The Services section provides the following advanced settings 3 2 3 1 E MAIL Zennio GetFace IP users can be notified of all missed or successful calls via e mail provided that an Internet connection is available e mails about acc...

Page 48: ...1 SMTP SMTP Server Settings defines the address and the port of the SMTP server the e mails will be sent to SMPT Server Login allows entering a valid log in user name if the SMTP server requires authorisation Otherwise the field should remain blank A user certificate and a private key can be defined to encrypt the communication between the video intercom and the SMTP server Common E mail Settings ...

Page 49: ...L ON CALL This tab shows the configuration of the e mail to be sent in the event of a call Figure 42 E Mail on Call E Mail Sending Settings sets the sending type E Mail Template determines the message recipient subject and body Although the video intercom sends these e mails to the address defined in the user phone list in case such field is blank the mail will be sent to the Default to address em...

Page 50: ...ment enables attaching pictures taken by the video intercom during the dial or in the course of the call The number of shots and their resolution can be parameterised E MAIL ON ACCESS This tab shows the configuration of the e mail to be sent in the event of an access The parameters are similar to the ones in the previous tab E MAIL ON EVENT This tab shows the configuration of the e mail to be sent...

Page 51: ...allows associating system events key presses RFID card readings changes in a digital input etc with specific actions digital output activations user audio playback calls etc Moreover the action execution can be restricted by selected conditions time profiles input status etc Up to five functions can be set which can be configured in an interface available by clicking on the Edit button of the corr...

Page 52: ... support zennio com 52 3 2 3 3 WEB SERVER Figure 45 Web Server The login username and password of the Zennio GetFace IP web interface by default admin and zennio respectively can be modified from this section The language of the interface can be customised too ...

Page 53: ...y Threshold can be parameterised The latter defines the volume level that will trigger the adaptive volume increase On the other hand even if this option is left disabled the Current Noise Level and the Current Adaptive Gain can be consulted here Phone Call Volume defines the volume of the ringtones as well as of the call progress tones i e of the dial and busy line tones Signalling Volume sets th...

Page 54: ...is set in this tab either an internal camera the on board camera of Zennio GetFace IP or an external IP camera can be configured Once the default video source is selected and the configuration has been set a live preview can be performed Note in case the device does not include its own camera ZVP WOCAM model setting an internal camera will not be possible INTERNAL CAMERA The video output image set...

Page 55: ...g used Current IR LED Brightness Level displays the current IR LED brightness level This level may drop below the configured value in the event of an excessive power consumption usually when multiple extenders are connected see section 3 2 4 6 and the PoE source is used Live Preview shows the video camera images with the current configuration 3 2 4 3 KEYBOARD The numeric and telephone keypads are ...

Page 56: ...h the digital inputs are configured in this section Figure 50 Digital inputs Secured State Control defines which of the inputs will be used for the secured state detection which is indicated by Zennio GetFace IP through a LED This parameter can be applied to pushbuttons for door opening Input Mode allows setting whether this input is inverted or not ...

Page 57: ...EM The main system configuration is established in the following sections 3 2 5 1 NETWORK Parameters related to the device network interfaces are set in this section BASIC Zennio GetFace IP works by default with a static IP However it is possible to configure it to work with a DHCP server Being the DHCP option deactivated it is possible to configure the following options Manual Settings allows set...

Page 58: ...s possible to synchronise the date and time according to those from the PC browser Once synchronised the Time Zone must be set so winter summer time shifts are performed according to the Zennio GetFace IP time zone It is also possible to define the time zone rules manually through the Time Zone Rule parameter Finally a NTP server can be defined so the device date and time get synchronised by means...

Page 59: ...guration update It is advisable to perform these updates manually to do so in a controlled way and to make a backup before the update so that settings are saved and does not affect the normal operation of the unit see section 3 2 5 4 for further information To do this uncheck the Firmware Update Enabled and Automatic Configuration Update boxes in the Firmware and Configuration tabs respectively Fi...

Page 60: ...s general information about it Figure 54 Maintenance The main actions than can be carried out are Restore Configuration uploading a configuration backup file to the device Important before restoring the configuration it is recommended to make a backup copy of the current configuration Back Up Configuration It is possible to select loading only certain parts of the configuration ...

Page 61: ...on resetting the Zennio GetFace IP configuration to the default state Upgrade Firmware manually upgrading the device firmware by uploading a firmware file Important Before upgrading the firmware it is recommended to make a backup copy of the current configuration Back Up Configuration Please consult Zennio before updating the firmware to a different version than the one indicated on the cover of t...

Page 62: ...oin and send us your inquiries about Zennio devices http support zennio com Zennio Avance y Tecnología S L C Río Jarama 132 Nave P 8 11 45007 Toledo Spain Tel 34 925 232 002 www zennio com info zennio com ...

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