Zenith ES-191M, Operating Manual, Page: 13 / 16

O P E R AT I O N P A G E 1 3
Troubleshooting and Maintenance
Observed Condition
No power to the VCP.
The tape will not rewinds
Operating sound is audible
during playback, rewind, fast
forward. etc.
The playback picture does not
appear while the tape is running.
Noise appears during search and
still pictures.
Noise appears during playback.
Playback picture is blurred or
interrupted while normal TV picture
is clear.
Cassette cannot be inserted into
VCP.
Remote control does not work.
DEW Indicator is lit.
Operating Problems
Possible Cause
Power cord is not connected.
Playback Problems
Tape is already fully rewound.
Normal condition.
You are using the VCP audio/video
Out jacks but the TV is not set to
AUX channel or Audio/Video In
source.
Normal condition.
The tracking needs to be adjusted.
Video heads may be dirty.
The cassette is being loaded
backwards or upside down or
another cassette is already loaded.
Power cord is not connected.
Batteries are not installed or old.
Excessive condensation.
Probable Solution
Connect it.
No action is necessary.
No action is necessary.
Set the TV to AUX channel or
Audio/Video In source.
No action is necessary.
Adjust tracking.
Head cleaning is necessary.
Consult your local Zenith video
retailer.
Load cassette in direction Indicated
by arrow on cassette, or remove the
cassette that is loaded already.
Connect power cord.
Install or replace with new batteries.
Keep power on until indicator turns
off.
Before requesting Warranty service, please refer to the chart below. It may help you avoid a service call.
Maintenance
Video Head Cleaning
After long periods of use, the video heads may
become clogged with accumulated dirt, causing
distortion (snow, streaking in picture and
horizontal pulling of picture). When this occurs,
use do-it-yourself VHS wet head cleaning cassettes
available through your Zenith video product
retailer.
Caution: Do not use dry head cleaning systems.
They may seriously damage both the video cassette
player an cassette.
Cabinet Cleaning
Clean the outside surfaces of the VCP with a soft,
lint-free cloth as required.