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CARE INSTRUCTIONS

1.  Ensure guy ropes are out at all times during use.
2.  Make sure you have all vents open at all times. Constant airflow will drastically reduce condensation 

in humid weather conditions. Never cook in your tent as it is unsafe and would also heavily increase 

condensation. 

3.  Ensure all doors are zipped closed before inflating and deflating. This helps keep the tent’s shape and 

prevents stress on panels/zips.

4.  Never pack your tent away wet. If you must take your tent down when wet, ensure that it is dried 

completely as soon as possible to prevent mildew forming.

5.  If mildew does form on your tent, wash off with warm water and a soft brush to prevent further growth. 

Do not use soap or detergents.

6.  Do not use aerosol spray cans or an open flame inside your tent. The fabric has been treated with a fire 

retardant but is in no way fire-proof.

7.  Always use a peg puller to remove pegs. Never remove pegs by pulling the tent or peg loops; always 

clean and dry pegs before storing.

8.  This tent is not designed to withstand storm conditions. During a severe storm, it is recommended that 

the tent be taken down.

9.  Do not leave your tent pitched unnecessarily for extended periods of time. UV light damages the fly 

and will shorten the life of your tent.

NEED HELP WITH YOUR TENT?

We have a range of videos on our website which can help you.

Follow the QR code or type the link below in your browser. We suggest to check out our videos beforehand 

in case you don't have service at your holiday destination.

2 Year Limited Warranty

Please take time to read about the protection we offer you.

All our products come with a guarantee designed to protect you as our valued customer. Zempire

®

 

Camping Equipment will repair or replace this product, at their discretion, should it fail due to faulty 

materials or manufacture for a period of 2 years from the date of purchase.
The Guarantee is subject to the following conditions:
1.  The Guarantee only applies to an original purchaser who purchased this product in an unopened 

condition from an approved retail outlet.

2.  The Guarantee does not apply if the product has been used for anything other than reasonable personal 

use. Commercial use (e.g. rental) or continuous use are expressly excluded.

3.  Damage due to normal wear and tear, accident, acts of God, negligence (other than by Zempire

®

 

Camping Equipment), failure by the purchaser to ensure instructions for setting up and care are 

observed, deterioration due to abnormal exposure to ultraviolet light, damage from wind, insects, 

animals or mold/mildew, or any other cause reasonably beyond the control of Zempire

®

 Camping 

Equipment are not covered.

4.  If redress is sought under the terms of this Guarantee, then the product must be returned by the 

purchaser to the outlet from where it was purchased within the Guarantee period, in a clean, dry state 

and with proof of purchase.

5.  All transport costs and any other indirect costs are excluded from the Guarantee.
6.  Zempire

®

 Camping Equipment reserves the right to make a reasonable charge for repairs which it 

determines are not within the scope of the Guarantee.

7.  The Guarantee does not limit, modify or exclude any rights under any law if doing so would contravene 

that law or make any part of this Guarantee invalid. However, Zempire

®

 Camping Equipment:

 

a)  excludes (to the extent permitted by applicable law) all conditions and warranties that might 

otherwise be implied; and

 

b)  limits its liability for breach of any such condition or Guarantee that it cannot exclude together 

with its liability under the Guarantee, to repairing or replacing the Goods or paying the cost of 

having the Goods repaired or replaced (at Zempire

®

 Camping Equipment’s option).

Australia Only

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are 

entitled to a replacement or refund for a major failure and compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to 

be of acceptable quality and the failure does not amount to a major failure.
USA Only

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above 

limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also 

have other rights which vary from state to state. 
Europe Only

The consumer has legal rights under applicable national legislation governing the sale of consumer goods 

and those rights are not affected by the guarantee.

All warranty claim processes are explained on our Zempire

®

 website. Please go to

 www.zempire.co.nz

select your location and follow the instructions to lodge a warranty claim.

International Distributors:

New Zealand & Australia

Zempire

®

 Camping Equipment 

6 Karewa Place, Pukete, 

Hamilton, 3200, New Zealand 

Ph: +64 7 848 1610
United Kingdom, Belgium, 

Netherlands & Luxembourg

Outdoor & Sports Company Ltd. 

Redfern House, Dawson Street 

Hyde, Cheshire, SK14 1RD, UK 

Ph: +44 161 366 5020

North America

Outdoor & Sports Company Inc. 

610 Alden Road Unit 101 

Markham, ON, L3R 9Z1, Canada 

Ph: +1 905 940 9511
Germany, Austria, & 

Switzerland

Sport-tech 

Goldbeckstrasse 6 

69493 Hirschberg, Germany 

Ph: +49 6201 8439710

South Korea

Coldspin Corporation 

20 Gurodong-ro 15-gil  

Guro-gu, Seoul,  

South Korea 

Ph: +82 2 3397 7711

Designed and tested in New Zealand. Made with care in China.

GALLERY

VIDEO

TO THE 

ZEMPIRECAMPING.INFO/VIDEO-GALLERY

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