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8 - EN

4 Maintenance

Zehnder recommends concluding a maintenance 
contract with a specialist company. Some companies 
offer a maintenance contract in which user maintenance 
can also be integrated.

To check whether the unit still works properly, a system 
test may be carried out on the unit every six months. A 
system test can be started in the SYSTEM TEST menu 
(MENU> Login> SYSTEM TEST). If this menu is not 
available, a system test is initiated automatically when 
the unit is switched on. The system test takes about 
5-10 minutes.

 Do not disconnect the power to the 

unit, unless instructed otherwise in the 
manual. This can lead to a build-up of 
moisture and results in problems with 
mould.

 Carry out the maintenance tasks every time 

within the period indicated. If you fail to do this, 
the performance of the ventilation system will be 
affected. 

Part of this system

Limit

Person responsible

Procedure

Filter

6 months

User

Replace filters

Valves

6 months

User

Clean valves/grilles

Controls

6 months

User

Clean controls

Condensation drain

6 months

User

Top up condensation drain

Inspecting and cleaning system

2 years

Fitter or service engineer

-

4.1 Replace filters 

When indicated you must replace the filters
. The following indication methods
are available:

■ 

The display on the unit shows the warning message: 
REPLACE FILTERS

■ 

The control can show a message. 
The manual of the control contains more information 
about the indication on filter replacement.

 Replace the filters at least every six 

months. This will ensure a comfortable 
and healthy air quality and will protect 
the unit from pollution.

The warranty is rendered invalid if:

  Parts are used that have not been supplied by the 

manufacturer;

■ 

The unit is used without filters. 

When to replace the filters:
1.  Order new filters: Contact your installation company 

to order the right filters for you, or order the filters 
online at www.international.zehnder-systems.com

2.  Once you have received the new filters: 
  Press the display of the unit for about 4 seconds until 

the   symbol disappears.

  -  The child lock is disengaged.
3.  Press “MENU”.
  -  The menu is shown on the display. 
4.  Press “Filter”. 
  -  The unit enters standby mode.
5.  Remove the two filter covers from the unit. 
6.  Remove the two dirty filters from the unit.

7.  Place the two new filters in the unit with the arrows 

pointing upwards.

8.  Refit the two filter covers to the unit.

 Place the click connection of the filter covers on top 

of the unit to guarantee an airtight lock.

9.  Press the tick box to confirm that the filters have 

been replaced. 

10.   Press the tick box to reset the dirty filter timer.
    -  The unit resets to normal mode and returns to the 

main screen.

11.   Fill in the maintenance logbook (if present).

www.international.zehnder-systems.com

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Summary of Contents for ComfoAir E 350

Page 1: ...Cooling Ventilation Filtering Heating ComfoAir E350 Manual for the user ...

Page 2: ...ental capabilities and persons with lack of experience and knowledge as long as they are under supervision or have received instruction about the safe use of the unit and are aware of the hazards involved Children must not play with the unit Children must not clean and maintain the unit unsupervised The importance of good ventilation Clean air in the home is very important for your health Did you ...

Page 3: ...ature 6 2 4 Setting airflow rate 6 2 5 Bathroom switch 6 2 6 Available switches 6 2 7 Available sensors 6 3 Certification and warranty 7 4 Maintenance 8 4 1 Replace filters 8 4 2 Cleaning valves grilles 9 4 3 Cleaning controls 9 4 4 Topping up condensation drain 10 4 5 Clean the grilles 10 5 Malfunctions 11 I Installation test report 12 II Maintenance log 13 ...

Page 4: ...ns warnings and comments may lead to personal injury or damage to the unit Always observe the local building safety and installation guidelines of the municipality utility companies or other authorities Always connect air ducts with a minimum length of 900 mm to the unit before connecting the power supply to prevent contact with the rotating fans After installation all parts that could lead to per...

Page 5: ...airflow No icon No ventilation LOW SETTING 1 MEDIUM SETTING 2 HIGH SETTING 3 F Current status Green The unit is operating correctly Yellow Replace filters Red Malfunction G Child lock is engaged H Icon for activating the menu screen I Icon for activating the comfort temperature menu J Icon for activating the filter replacement menu K Icon for activating the error readout menu L Icon for activating...

Page 6: ...Press the up arrow to increase the comfort temperature Press the down arrow to decrease the comfort temperature 5 Press the tick box to save changes and return to the menu screen Press the return arrow to NOT save changes and return to the menu screen 2 4 Setting airflow rate The unit is operated by a switch or a sensor One or more switches and or sensors can be fitted in the home e g in the kitch...

Page 7: ...on and or configuration of its products at any time without being obliged to alter previously delivered products Liability The unit has been designed and manufactured for use in balanced ventilation systems incorporating Zehnder heat recovery systems Any other application is seen as inappropriate use and can result in damage to the unit or personal injury for which the manufacturer cannot be held ...

Page 8: ... the unit shows the warning message REPLACE FILTERS The control can show a message The manual of the control contains more information about the indication on filter replacement Replace the filters at least every six months This will ensure a comfortable and healthy air quality and will protect the unit from pollution The warranty is rendered invalid if Parts are used that have not been supplied b...

Page 9: ...y 6 Replace the filter behind the valve if present 7 Place the valve back in the wall or ceiling Supply valve ComfoValve Luna S125 Example of valve The ComfoValve Luna S125 supply valve is fitted with a removable design cap This valve does not therefore need to be removed from the wall or ceiling in its entirety to clean it 1 min 350 mm max min 3 i 4 2 i Accessory Zubehör 1 2 3 4 5 6 7 8 9 1 0 1 1...

Page 10: ... can achieve this by pouring a cup of water into the water seal 4 5 Clean the grilles Clean any grille present in and outside your home at least every six months 1 Remove the top cover of the external wall grille 2 Clean the grille with a soft brush or vacuum cleaner 3 Clean the grille with a soft brush or vacuum cleaner 4 Place the grille back in the wall or ceiling ...

Page 11: ...Press Errors 7 Write down all malfunction codes 8 Press the down arrow to view more malfunction codes 9 Press twice on the return arrow to return to the main screen 10 Write down the unit type This is given on the unit s identification plate 11 Contact the fitter or service engineer and provide the noted information The system should remain connected to its power supply unless the unit requires ta...

Page 12: ...sured with Unit type Extract air Room Position Required m3 h Tested m3 h Valve type Valve settings Kitchen Bathroom Toilet Total Supply air Room Position Required m3 h Tested m3 h Valve type Valve settings Living room Bedroom 1 Bedroom 2 Bedroom 3 Total Pressure Measured Supply air Pa Extract air Pa Press pressure Suction pressure Total ...

Page 13: ...EN 13 II Maintenance log Minor service To be carried out every 6 months by the user or a specialist Activity Date Date Date Replace the filters Clean the valves and grilles Date Activity Initials ...

Page 14: ...14 EN Activity Date Date Date Clean the control Fill the condensation drain Date Activity Initials ...

Page 15: ...st Activity Date Date Date Inspect and clean the casing of the unit Inspect and clean the heat exchanger Inspect and clean the fans Inspect and clean the bypass Inspect and clean the pre heater Inspect and clean the condensation drain of the unit Date Activity Initials ...

Page 16: ...ional Zehnder Group Deutschland GmbH Almweg 34 77933 Lahr Germany T 49 78 21 586 392 F 49 78 21 586 406 sales international zehndergroup com www international zehnder systems com ZGNL Manual_10001047663 V0719 EN Subject to change ...

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