zBoost YX520 Imternational User Manual Download Page 5 | Manualshive

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i i i | P a g e

ZBOOST® YX520 (INTERNATIONAL) USER GUIDE

zBoost® Base Unit Signal Light Indicator

Upon initial power-up of your zBoost®, the base unit light indicator should be solid green. This
signifies a normal condition at power up.

Solid GREEN

Normal condition at power up

Slowly Alternating
RED and GREEN

Base Unit is operating at reduced performance and
coverage due to improper setup. Increase distance
between Signal Aerial and base unit to achieve
maximum performance and coverage. If condition
persists after relocating Signal Aerial and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on setup.

Fast Flashing RED

Indicates Insufficient distance between the Signal
Aerial and the Base Unit. The Base Unit is
operating at significantly reduced coverage.
Increase distance between Signal Aerial and the
Base Unit to achieve maximum performance and
coverage. Remove power for 10 seconds and
reconnect power after relocating the aerial. If
condition persists after relocating Signal Aerial or
Base Unit, contact Wi-Ex Customer Support for
additional information on setup.

Solid RED

System is receiving signals from either the mobile
phone or the cell tower, which are too strong for
proper operation. This may be due to improper
setup or operation. The Base Unit is disabled.
Remove power for 10 seconds and reconnect
power to reset system. If the condition persists,
contact Wi-Ex Customer Support for additional
information on setup.

Fast Alternating
RED and GREEN
Followed by no light

Base Unit is disabled. Call Wi-Ex Customer Support.

P a g e | i v

ZBOOST® YX520 (INTERNATIONAL) USER GUIDE

Before you begin, make sure all of the following parts came with your zBoost® YX520

-

i:

Literature Contents:

①

Set

-

Up Tips (single sheet)

②

Set

-

Up Overview (poster)

③

zBoost® YX520

-

i User Guide (manual)

Product Contents:

⑤

zBoost® Base Unit with attached

⑤

mounting bracket

⑥

Base Unit Aerial

⑥

⑦

Rubber Feet

⑦

⑧

Self-anchoring screws

⑧

⑨

75 Ohm Coaxial mini-RG59 Cable – 16 meters

⑨

⑩

Power Supply and Adapt

e

r

Kit

⑩

⑪

Signal Aerial

⑪

⑫

Signal Aerial mounting hardware

⑫

FIGURE 1: Package Contents

Package Contents: zBoost® YX520

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i

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4
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7
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Summary of Contents for YX520 Imternational

Page 1: ...zBoost YX520 International User Guide 30 day money back guarantee and 2 year manufacturer warranty Register your zBoost product at www Wi Ex com DMAN 0023 Rev A ...

Page 2: ... logo zBoost the zBoost logo and Extending Cell Zones are registered trademarks of Wireless Extenders Inc Limited Liability In no event shall Wireless Extenders be liable for any direct indirect special punitive incidental exemplary or consequential damages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of in...

Page 3: ...the frequency band supported by this product o zBoost YX520i will enhance your in building coverage for local provider networks operating at 900MHz and 1800MHz frequencies Caution Before beginning installation you must have enough space to provide 5 meters of vertical separation between the Signal Aerial and Base Unit Less than 5 meters will result in reduced performance ...

Page 4: ... Signal Aerial and the Base Unit The Base Unit is operating at significantly reduced coverage Increase distance between Signal Aerial and the Base Unit to achieve maximum performance and coverage Remove power for 10 seconds and reconnect power after relocating the aerial If condition persists after relocating Signal Aerial or Base Unit contact Wi Ex Customer Support for additional information on s...

Page 5: ...ts Set Up Tips single sheet Set Up Overview poster zBoost YX520 i User Guide manual Product Contents zBoost Base Unit with attached mounting bracket Base Unit Aerial Rubber Feet Self anchoring screws 75 Ohm Coaxial mini RG59 Cable 16 meters Power Supply and Adapter Kit Signal Aerial Signal Aerial mounting hardware FIGURE 1 Package Contents Package Contents zBoost YX520 i ...

Page 6: ...ectional Signal Aerial upgrade 7 dBi X X YX026 CEL Outdoor Directional Signal Aerial upgrade 11 dBi X X X X YX027 PCS CEL Indoor Dual Band Directional Base Unit Aerial upgrade 6 dBi CEL 9 dBi PCS X X X YX029 PCS CEL Outdoor Dual Directional Signal Aerial upgrade 7 dBi CEL 13 dBi PCS X YX069 DCS GS9 Outdoor Dual Directional Signal Aerial upgrade 8 dBi GS9 13 dBi DCS X X X X YX050 PCS CEL Indoor Dua...

Page 7: ...rmine the Needed Coverage Area 4 Determine the Location of Signal Aerial and Base Unit Aerial 4 Additional Cable Requirements 5 Grounding the Signal Aerial 5 Securing Cable with a Drip Loop 5 Power Requirements 5 Setting Up Your zBoost Signal Booster 6 Placement of the Signal Aerial 6 Easiest Set Up 6 Better Performance 7 Best Performance 8 Positioning the Base Unit 10 Confirm That Your zBoost is ...

Page 8: ...eral obstacles that can contribute to the poor reception you receive in your home or office 1 Location of the Mobile Phone Tower in Relation to Your Home Office While mobile phone providers have tried to place mobile phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed limiting the signal strength availa...

Page 9: ... make sure that you can place calls on the outside of your home in the attic at roof level or wherever you plan to place the Signal Aerial zBoost can only bring signal into your home when signal reaches the Signal Aerial Using your mobile phone place a call from an outdoor location to confirm that enough signal is present to complete the call If a weak signal is available at ground level check the...

Page 10: ... the Location of Signal Aerial and Base Unit Aerial It is recommended that the Signal Aerial and Base Unit Aerial have approximately 5 meters of vertical separation If the aerials are too close together the signal light on the Base Unit will flash red indicating a problem See Page 12 Troubleshooting To capture the best signal place the Signal Aerial as high as possible and position it vertically k...

Page 11: ...utdoors it must be properly grounded The set up must be in accordance with electrical codes and standards applicable to your area A listed aerial discharge unit must be provided for the lead in coaxial cable or the shield of the coaxial cable must be permanently and effectively grounded in accordance with local electrical codes Please consult a professional installer or electrician for more inform...

Page 12: ... window 1 Locate a window where you get signal 2 Mount the Signal Aerial above the window 3 Place the Base Unit in desired location where you want to create a Cell Zone 5 meters of vertical separation between the Base Unit and Signal Aerial is recommended 4 Attach the coaxial cable to the Signal Aerial 5 Connect the other end of the coaxial cable to the Base Unit 6 Attach the Base Unit Aerial to t...

Page 13: ...ow entry kit is available see page v and to the Base Unit 6 Attach the Base Unit Aerial to the Base Unit and position it vertically 7 Choose the appropriate power supply option for your location connect the Power Supply to the Base Unit and plug into a power outlet NOTE If the red light starts flashing try further separating the Signal Aerial and Base Unit disconnect power for 10 seconds and recon...

Page 14: ...al Aerial 5 Run the coaxial cable along a descending pipe or through a wall that that leads closest to the location of the Base Unit NOTE Refrain from securing cable or drilling holes until the system has been tested 6 From the other end connect the coax cable it to the Base Unit 7 Connect the Base Unit Aerial to the Base Unit and position it vertically 8 Choose the appropriate power supply option...

Page 15: ...down to the desired location of the Base Unit Tie a weight to a pull string and lower the weight down alongside the pipe In the lower room tie the pull string onto one end of the cable From the attic gently pull up the string until the coaxial cable can be grasped Connect the coaxial cable to the Signal Aerial B Ba as se e U Un ni it t S Si ig gn na al l A Ae er ri ia al l C Co oa ax x C Ca ab bl ...

Page 16: ...Unit power cable 2 Turn on your mobile phone and check the number of bars 3 Plug the power cable into the Base Unit 4 Hold your mobile phone about 2 meters from the Base Unit and then turn it on Wait up to 1 minute for the mobile phone to register the signal coming from the Base Unit 5 If the number of bars shows improvement your zBoost unit is working properly Wall Mounting the Base Unit The Base...

Page 17: ...level building construction and aerial placement Coverage in adjoining rooms next to above or below will be reduced due to walls or ceiling floors Should you desire to improve coverage you may Move the Base Unit and or adjust the angle of the Base Unit Aerial Move the Signal Aerial to a higher location in your attic or outside Purchase a Signal Aerial Upgrade see page v Purchase a Base Unit Aerial...

Page 18: ... operating at significantly reduced coverage Increase distance between Signal Aerial and the Base Unit to achieve maximum performance and coverage Remove power for 10 seconds and reconnect power after relocating the aerial If condition persists after relocating Signal Aerial or Base Unit contact Wi Ex Customer Support for additional information on setup Solid RED System is receiving signals from e...

Page 19: ...ctor Base Unit Aerial Gain 0dBi whip SMA male Cable Loss 5 dB 16 meters of 75Ω 3000 MHz mini RG 59 GSM900 9 dB 16 meters of 75Ω 3000 MHz mini RG 59 DCS RF Output Power 100 mW GSM900 100 mW DCS Base Unit Weight 15 oz Base Unit Size 5 x 7 x 1 AC Power Input 100 240 VAC 47 63Hz DC Power Output 3 7 VDC 2 0 A Operating Conditions Indoor use only 5 to 40 C 40 to 105 F Coverage open areas 4 5 signal bars...

Page 20: ... home office or any other centralized location Note if you place the Signal Aerial too close to the Base Unit the system will shut down The signal light will blink red This is a normal condition for this scenario It means that you need to ensure sufficient distance between the two aerials otherwise it will detect feedback or noise and automatically shut down Lack of sufficient vertical separation ...

Page 21: ...it help my WiFi signal zBoost will not help your WiFi service This unit is designed to work with mobile phones and devices The WiFi in your home or office operates on a different frequency Is your product available for international use The YX520i is the international model Check the frequencies for a particular country for compatibility Check our website www Wi Ex com for product availability Can...

Page 22: ...tion designated by Wi Ex If Wi Ex cannot reasonably repair or replace the unit then Wi Ex may at its sole discretion refund the price you paid for the product or the price of the unit All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Yo...

Page 23: ... by Wi Ex If you believe you need service for your unit contact Wi Ex at 001 800 871 1612 or support wi ex com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details To get out of warra...

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