Frequently asked questions
Q
How can I close Sam’s eyes?
Every night at bedtime you close Sam’s eyes, showing your child it is time to sleep.
You do this by unlocking the keylock and then pressing the DOWN button for 3 sec.
Sam will close his eyes and his display will light up conform settings.
Q
Sam’s eyes have accidently closed. How can I reopen them.
You first unlock the keylock and then press the M button for 3 sec.
Sam will then re-open his eyes and return to main screen.
Q
I cannot get the nightlight to stay ON. It keeps switching OFF after 30 sec.
The nightlight will only start doing its work once Sam has closed his eyes.
The timer will then start counting down, or if you chose continuous mode,
the light will stay on all night.
Q
Sam does not do anything anymore, screen is blank or buttons do not work.
What can I do?
Resetting Sam should do help. Press the reset button on the bottom of Sam
when he’s plugged in. Once Sam is reset he usually bounces back to life.
Q
How does the sound alarm work
When setting the naptime or wake-up time, you can set a alarm to sound
0-60 minutes after Sam has opened his eyes.
Q
How can I leave a menu and return to the main screen.
You first unlock the keylock and then press the M button for 3 sec.
Sam will then re-open his eyes and return to main screen.
Q
With a power cut, does Sam remember his settings?
No, Sam does not remember settings unless you have put batteries as back-up.
Q
Sometimes the buttons do not work when I press them. What is wrong?
Probably the keylock is activated and prevents you from changing settings.
Unlock the keylock by pressing
UP
and
OK
at the same time.
Q
How long can I use Sam on regular batteries?
When using batteries, please use alkaline batteries. Besides that we suggest you
use the lowest screen brightness and nightlight timer of 5 minutes to ensure
battery life. When set as above, batteries will last around 4 weeks.
Q
Does Sam consume battery power when the adaptor is plugged in?
No, when the adaptor is plugged in, Sam uses solely power from the adaptor.
Manufactured and distributed by ZAZU
Posbus 299 | 3740 AG Baarn | The Netherlands | [email protected]
www.zazu-kids.com
