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Analog Phone User Guide 

 

 
Zayo Managed Services  

Analog Phone User Guide 

 

Page 9 of 11 

Dialing 

Enable a user to make a call to another party. 

Using the Feature 

Placing a Call 

1.

 

Pick up 

HANDSET

 or press the 

NEWCALL

 

soft key. 

2.

 

Enter the number you wish to call. 

3.

 

Press the 

DIAL

 

soft key, or wait to connect. 

 

Do Not Disturb 

Allow users to set their station as unavailable so that incoming calls are given a busy treatment. Depending on how 
the user has set up their busy treatment, the callers will be directed to voicemail or forwarded to another line. 

Using the Feature 

Activate: Using the Feature Code 

1.

 

GO OFF HOOK 

2.

 

Press 

*78

 

Deactivate: Using the Feature Code 

1.

 

GO OFF HOOK 

2.

 

Press 

*79 

 

Hold 

Allows user to place a call on hold and retrieve it.   
 

Using the Feature 

Activate: Using the Soft Keys 

1.

 

During the call, press the 

FLASH

 button. 

2.

 

Do not hang up the phone, this will disconnect the call. 

3.

 

To return to the call, press the 

FLASH

 button again. 

 

Last Number Redial 

Allow the user to redial the last number dialed with a feature code or a button. 

Using the Feature 

1.

 

Go

 OFF HOOK 

2.

 

Press 

*07

Summary of Contents for Analog Phone

Page 1: ...Analog Phone User Guide Analog Phone User Guide...

Page 2: ...d Hoc Conference Calling 4 Call Forward Always 5 Call Forward Busy 5 Call Forward No Answer 5 Call Park 6 Call Park Retrieve 6 Call Pickup 6 Directed Call Pickup 6 Call Return 7 Call Transfer Blind 7...

Page 3: ...y want to explore the Web Portal to fully enjoy all of the powerful call management tools available Please see your company s Administrator for access to the Web Portal Telephony Toolbar The Telephony...

Page 4: ...Sustained Account Code Activation 1 GO OFF HOOK 2 Press 47 3 An IVR will instruct you to enter your Account Code Sustained Account Code Deactivation 1 GO OFF HOOK 2 Press 37 Account Codes Unverified...

Page 5: ...ss 72 3 Follow the IVR instructions Deactivate Using the Feature Code 1 GO OFF HOOK 2 Press 73 Call Forward Busy Enable a user to redirect calls to another destination when the user s line is busy Usi...

Page 6: ...ure Using the Feature 4 GO OFF HOOK 5 Press 88 6 Follow the IVR instructions Call Pickup This feature enables a user to pickup a call that is coming in on another user s line The other user s line mus...

Page 7: ...the transfer Call Transfer Consult Allow incoming calls to be transferred to another line with consultation with the receiving party Using the Feature 1 Press the FLASH button to initiate the transfe...

Page 8: ...one 3 Dial the NUMBER of the party you wish to call Caller ID Blocking Per Call Allow users to block their caller ID on a call by call basis Using the Feature 1 GO OFF HOOK 2 Press 67 You will hear a...

Page 9: ...r has set up their busy treatment the callers will be directed to voicemail or forwarded to another line Using the Feature Activate Using the Feature Code 1 GO OFF HOOK 2 Press 78 Deactivate Using the...

Page 10: ...l Use 1 Go OFF HOOK 2 Press 3 Press the Speed Dial 100 Codes 00 99 Speed Dial 8 Allow a user to hit only one button to complete a call Using the Feature Configure 1 Go OFF HOOK 2 Press 74 You will hea...

Page 11: ...IVR choices From Outside the Office 1 Dial your phone NUMBER 2 When the voice mail system answers press the key 3 Enter your PASSWORD 4 To navigate follow the IVR choices Menu Key Save Delete 7 Repla...

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