FAQ
1.
How can we benefit from this service?
This service completely eliminates the needs for advanced network know-how to
setup and allows you remote access your camera via desktop PC, laptop and mobile
device including iPhone and BlackBerry. Just plug in, run the quick wizard, and in
minutes you will be able to view and manage the camera from anywhere in the
world. It's that easy. With this service, you can:
a). Check camera status
b). Remotely configure camera settings.
c). Intelligent surveillance of multiple IP-Cams and up 9-CH live view via web
browser.
2.
How to get more information about the feature keys from this
service?
Please login then click
3.
How do I register for account?
If you are a first-time user and have never created accounts, please use the Wizard
CD and it will guide you to register your own account step by step.
4.
Which web browsers can I use to login?
For PC client, this service so far only supports Microsoft Internet Explorer 7 or higher
with ActiveX support and please make sure that your computer's antivirus software
does not block ActiveX controls. Browsers such as Firefox, Google those are not
supported this service at this time.
5.
How to login via mobile device?
You can remotely access your camera via WiFi and 3G mobile device. Please add
"/mobile" after the URL to use mobile service which is compatible with the following
OS and browser of mobile device:
Mobile OS
Mobile browser
Windows Mobile
Opera 10 mobile
Android OS
Embedded web kit
Android OS
Dolphin Browser
iPhone OS
Safari
