Zanussi ZWQ 385 User Manual Download Page 8

Page: 8 / 12

Problems

Causes

The wash cycle is much too

long:

• the water inlet filters are dirty,
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and

the washing machine has begun draining the foam,

• the out of balance detector has been activated: an extra phase has been added to

distribute washing more evenly in the drum.

The washing machine stops

during a wash cycle:

• the water or electricity supply is defective,
• a Rinse hold has been selected,
• the drum shutters are open.

The lid doesn’t open at the

end of the cycle:

• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.

Softener runs directly into

the drum when filling the dis-

penser box:

• you have gone past the MAX indicator.

The “Start/Pause” pushbut-
ton

flashes red

• the lid is not closed properly,
• the object trap is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.

1) On some models, the auditable signals can sound

2) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.

Detergents and Additives

Only use detergents and additives designed for use in a

washing machine. We do not recommend mixing different

types of detergents. This may spoil the washing. There

are no restrictions on the use of powder detergents. Liquid

detergents must not be used when a prewash has been

selected. For cycles without prewash, they must be added

via means of a dosing ball. Detergent tablets or doses

must be placed in the detergent compartment of your ap-

pliance's dispenser box.