Problem
Possible solution
Make sure that the connection of the water drain hose is correct.
Set the drain programme if you set a programme without the drain phase.
Set the drain programme if you set an option which ends with water in the drum.
If above mentioned solutions do not help, contact the Service (as the filter of the
drain pump may be clogged).
The spin phase does
not operate
or
the washing cycle lasts
longer than usually.
Adjust manually the items in the drum and start the spin phase again. This prob-
lem may be caused by balance problems.
Set the spin programme.
Set the drain programme if you set an option which ends with water in the drum.
If above mentioned solutions do not help, contact the Service (as the filter of the
drain pump may be clogged).
There is water on the
floor.
Make sure that the couplings of the water hoses are tight and there are no water
leakages.
Make sure that the water inlet hose and the water drain hose has no damages.
Make sure you use the correct detergent and the correct quantity of it.
You cannot open the
appliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the drum.
The appliance makes
an unusual noise.
Make sure that the leveling of the appliance is correct. Refer to 'Installation in-
struction'.
Make sure that the packaging and/or the transit bolts are removed. Refer to 'In-
stallation instruction'.
Add more laundry in the drum. The load may be too small.
The appliance fills with
water and drain imme-
diately.
Make sure that the drain hose is in the correct position. The end of the hose may
be is too low. Refer to 'Installation instruction'.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
After the check, activate the appliance. The
programme continues from the point of inter-
ruption.
If the problem occurs again, contact the Serv-
ice.
If the display shows other alarm codes, activate
and deactivate the appliance. If the problem
continues, contact the Service.
Service
We recommend the use of original spare parts.
When contacting the Service, make sure that
these data are available. You can find the infor-
mation on the rating plate: model (Mod.), PNC
(Prod.No.), Serial number (Ser.No.).
16
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Summary of Contents for ZWG 71202 K
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