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If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase
date of your machine: the Service Centre will require
this information.
Problem
Possible cause
• Water is not visible in the machine:
• The machine, which is the result of modern
technology, runs in a very economical way with low
water consumption. Performance is nevertheless
excellent.
• The machine vibrates or is noisy:
• The transit bolts and packing have not been
removed.
• The support feet have not been adjusted.
• The laundry is not evenly distributed in the drum.
• Maybe there is very little laundry in the drum.
• The door will not open:
• The programme is still running.
• The door lock has not been released.
• There is water in the drum.
• Spinning starts late or the machine
does not spin:
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and normal
spinning can resume. If, after 10 minutes, the
laundry is still not evenly distributed in the drum,
the machine will not spin. In this case, redistribute
the load manually and select the spin programme.
P1035UK
Water is not
visible in the machine. The machine,
which is the result of modern technology, runs
in a very economical way with low water
consumption. Performance is
nevertheless excellent.
The machine makes an unusual
noise. The machine is fitted with a commutator
motor which improves machine
performance.
P1034UK
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