5. When the drain pump is empty, install the inlet
hose again.
WARNING! Make sure that the
temperature is higher than 0 °C before
you use the appliance again.
The manufacturer is not responsible
for damages caused by low
temperatures.
TROUBLESHOOTING
WARNING! Refer to Safety chapters.
INTRODUCTION
The appliance does not start or it stops during
operation.
First try to find a solution to the problem (refer to
the table). If the problem persists, contact the
Authorised Service Centre.
With some problems, the acoustic signals
operate and the display shows an alarm
code:
•
- The appliance does not fill with water
properly. Start the appliance again by pressing
Start/Pause button. After 10 seconds the door
will be unlocked.
•
- The appliance does not drain the water.
•
- The appliance door is open or not
closed correctly. Please check the door!
•
- The mains supply is unstable. Wait until
the mains supply is stable.
•
- No communication between electronic
elements of the appliance. Switch off and
switch on again. The programme was not
finished properly or the appliance stopped too
early. If the alarm code appears again, contact
the Authorised Service Centre.
WARNING! Deactivate the appliance
before you do the checks.
POSSIBLE FAILURES
Problem
Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on.
The appliance does not fill
with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose and the filter of the valve
are not clogged. Refer to “Care and cleaning”.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the connections of the water inlet hoses are correct.
The appliance does not fill
with water and drain imme-
diately.
• Make sure that the drain hose is in the correct position. The hose
may be too low. Refer to 'Installation instruction'.
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