WARNING!
If you want to keep the appliance
switched on, ask somebody to
check it once in a while to prevent
the food inside from spoiling in case
of a power failure.
Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical ap-
pliance to the mains socket. Con-
tact a qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates contin-
ually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Many food products to be frozen
were put in at the same time.
Wait some hours and then check
the temperature again.
The room temperature is too
high.
Refer to climate class chart on
the rating plate.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly.
Refer to "Closing the door".
The compressor does not start
immediately after pressing the , or
after changing the temperature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Water flows on the rear plate of
the refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
Water flows into the refrigerator.
The water outlet is clogged.
Clean the water outlet.
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