16
What to do if
…
Problem
Possible cause
Remedy
The cooking zones will not switch
on or are not functioning
More than 10 seconds have passed
since the appliance was switched
on
Switch the appliance on again.
The child safety device is switched
on
l
Deactivate the child safety device
(See the section “Child safety de-
vice”)
Several sensor fields were touched
at the same time
Only touch one sensor field
Safety cut-out has been triggered
Remove any objects (pan, cloths,
etc.) that are lying on the control
panel. Switch the appliance on
again
The lock is switched on
l
Switch off the lock (See the section
“Locking/unlocking the control
panel”)
Acoustic signal sounds when appli-
ance is switched off
The control panel is wholly or partly
covered by objects.
Remove objects.
The residual heat indicator is not
displaying anything
The cooking zone was only on for a
short time and is therefore not hot
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
The automatic warm up function is
not switching itself on
There is still residual heat on the
cooking zone
h
Let the cooking zone cool down
The highest heat setting is set
Ç
The highest heat setting has the
same power as the automatic warm
up function
The heat setting was set using the
sensor field
1.
Switching off the cooking zone
2
.
Set the cooking zone using the
sensor field
Acoustic signal sounds and appli-
ance switches itself on and then off
again; after 5 seconds another
acoustic signal sounds
The On/Off sensor field has been
covered up, e.g. by a cloth
Do not place any objects on the
control panel
_
is lit
Overheating protection for the
cooking zone has been triggered
Switch off the cooking zone.
Switch the cooking zone on again
e
and number are displayed
Electronics fault
Disconnect the appliance from the
electrical supply for a few minutes
(Take the fuse out of the house’s
wiring system)
If after switching on again,
e
is dis-
played again, call the customer
service department
e
and minus are displayed
Light rays that are too strong on the
control panel, for example bright
sunlight
Briefly shade the control panel, for
example with the hand Acoustic
signal sounds, appliance switches
itself off Switch appliance on
(again)
