37
Guarantee Conditions
Standard guarantee conditions
We undertake that if within 12 months of the date of the
purchase this appliance or any part thereof is proved
to be defective by reason only of fault workmanship or
materials, we will, at our option repair or replace the
same FREE OF CHARGE for labour, materials or car-
riage on condition that:
D
The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
D
The appliance has been used for normal domestic
purposes only, and in accordance with the manu-
facturer’s instructions.
D
The appliance has not been serviced, maintained
repared, taken apart or tampered with any person
not authorised by us.
D
All service work under this guarantee must be
undertaken by a Service Force Centre.
D
Any appliance or defective part replaced shall
become to Company’s property.
D
This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30 am and 5.30 pm
Monday to Friday. Visits may be available outside
these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
D
Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
D
Coasts incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
D
Appliances found to be in use within a commercial
environment, plus those which are subjected to ren-
tal agreements.
D
Products of Electrolux manufacture which are not
marketed by Electrolux.
European Guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
D
The guarantee starts from the date you first purcha-
sed your product.
D
The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of pro-
ducts.
D
This guarantee relates to you and cannot be trans-
ferred to another user.
D
Your new home is within the European community
(EC) or European Free Trade Area.
D
The product is installed and used in accordance
with our instructions and is only used domestically,
i.e. a normal household.
D
The product is installed taking into account regula-
tions in your new country.
Before you move please contact your nearest Custo-
mer Care Department, listed below, to give them
details of your new home. They will then ensure that the
local Service Organisation is aware of your move and
able to look after your appliances.
France
Senlis
+33 (0)3 44 62 22 22
Germany Nü49 (0)911 3232 2600
Italy
Por39 (0)1678 47053
Sweden Stockholm
+46 (0)20 78 77 50
UK
Slough
+44 (0)1753 219 897
Customer Care
For general enquiries or for further information on Elec-
trolux products, please contact our
Customer Care Department
.
Electrolux
55--77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950 950
European:
+44 (0) 1753 219898
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