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13
Problem
Possible cause
Solution
Appliance does not work.
Appliance is not switched on.
Switch on the appliance.
Mains plug is not plugged in or is loose.
Insert mains plug.
Fuse has blown or is defective.
Check fuse, replace if necessary.
Socket is defective.
Mains malfunctions are to be corrected by
an electrician.
Appliance freezes too much.
Temperature is set too cold or the appliance is
running in Super Freeze mode.
Turn the temperature regulator to a warmer
setting temporarily or press the “Super
freeze” button to stop Super freeze mode.
The food is not frozen
enough.
Temperature is not properly adjusted.
Please look in the initial Control Panel
section.
Door was open for an extended period.
Open the door only as long as necessary.
A large quantity of warm food was placed in the
appliance within the last 24 hours.
Turn the temperature regulation to a colder
setting temporarily.
The appliance is near a heat source.
Please look in the installation location
section.
Heavy build-up of frost on
the door seal.
Door seal is not air-tight.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a cool
setting). At the same time shape the
warmed door seal by hand so that it sits
correctly.
Unusual noises.
Appliance is not level.
Re-adjust the feet.
The appliance is touching the wall or other
objects.
Move the appliance slightly.
A component, e.g. a pipe, on the rear of the
appliance is touching another part of the
appliance or the wall.
If necessary, carefully bend the component
out of the way.
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Before troubleshooting, disconnect the
power supply. Only a qualified electrician or
competent person must do the troubleshooting that is
not in this manual.
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There are some sounds during normal use
(compressor, refrigerant circulation).
What to do if…
Defrosting of the freezer
The compartment of this appliance is “no frost”. This
means that there is no buildup of frost when it is
running, neither on the internal walls nor on the foods.
The absence of frost is due to the continuous
circulation of cold air inside the compartment, driven
by an automatically controlled fan.
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