WHAT HAPPENS IF SOMETHING IS WRONG?
The appliance does not work
Vibration or abnormal noises...
Traces of water on the bottom of the
fridge compartment...
The light does not come on...
Fridge does not defrost...
Other points to check...
GB
Before contacting your local Zanussi Service Centre, check the following points:
If, after the above checks, there is still a fault, call your local Zanussi Service Centre, whose address
can be found in the accompanying Customer Care Booklet, and can also be found in your local
telephone directory under «Z». Please make sure you give the model and serial number of the
appliance. This information can be found on the rating plate inside the fridge compartment on the left
side behind the salad drawer, or on the guarantee certificate. Original spare parts can be purchased
from Zanussi Service Centres.
In-guarantee customers should ensure that the above checks have been made as the engineer
will make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calle.
Before contacting your local Zanussi Service Centre, make a note of the model and serial number. This
information can be found on the rating plate situated inside the cabinet behind the bottom
fridge/freezer drawer.
SERVICE DETAILS - ADHESIVE LABEL
When you return your guarantee card to Zanussi Ltd., you will receive an Appliance Guarantee and
Maintenance Record Card together with an adhesive label, containing the telephone number of your
local Zanussi Service Centre. The label can be stuck to the machine or adjacent furniture.
Check that:
■
There is power at the socket.
■
Ensure that there is not a power cut by
checking the household lights.
■
The fuse has not blown.
■
The air circulation passages are not covered.
■
The thermostat dial is in the correct position.
■
You may hear faint gurgling or bubbling sounds
when the refrigerant is pumped through the
coils of tubing at the rear, to the cooling
plate/evaporator. When the compressor is on,
the refrigerant is being pumped round, and you
will hear a whirring or pulsating noise from the
compressor. A thermostat controls the
compressor, and you will hear a faint “click”
when the thermostat cuts in and out.
■
The defrosting water discharge hole is not
obstructed.
■
The bulb is fitted correctly.
■
Replace the bulb if it has blown.
■
The thermostat setting is not too high (see page
9).
■
Have you turned the thermostat to the correct
setting?
■
Have doors been left open causing the
temperature to rise?
■
Sometimes the freezer door will be difficult to
open shortly after you have closed it. Don’t
worry this is due to pressure difference which
will quickly equalise and allow the door to open
normally.
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