WHAT TO DO IF...
Problem
Possible cause
Remedy
You cannot activate or operate
the hob.
The hob is not connected to an
electrical supply or it is con-
nected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connection
diagram.
The fuse is blown.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on
the control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the sen-
sor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because it
operated only for a short time.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
You cannot activate the outer
ring.
Activate the inner ring first.
There is a dark area on
the multiple zone.
It is normal that there is a dark
area on the multiple zone.
The sensor fields become hot.
The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off oper-
ates.
Deactivate the hob and acti-
vate it again.
comes on.
The Child Safety Device func-
tion operates.
Refer to "Daily use" chapter.
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