Problem
Possible cause
Remedy
comes on.
The Child Safety Device or the
Lock function operates.
Refer to "Daily use" chapter.
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is incorrect.
Use the correct cookware.
Refer to “Hints and tips” chap-
ter.
The diameter of the bottom of
the cookware is too small for
the zone.
Use cookware with correct di-
mensions.
Refer to “Technical informa-
tion” chapter.
and a number come on.
There is an error in the hob.
Disconnect the hob from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If comes
on again, speak to an Author-
ised Service Centre.
comes on.
There is an error in the hob be-
cause a cookware boiled dry.
Automatic Switch Off and the
overheating protection for the
zones operate.
Deactivate the hob. Remove
the hot cookware. After ap-
proximately 30 seconds, acti-
vate the zone again. If the
cookware was the problem,
the error message goes out.
Residual heat indicator can
stay on. Let the cookware be-
come sufficiently cool. Check if
your cookware is compatible
with the hob.
Refer to “Hints and tips” chap-
ter.
IF YOU CANNOT FIND A SOLUTION...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre. Give the data from the rating plate. Give
also three digit letter code for the glass ceramic (it
is in the corner of the glass surface) and an error
message that comes on. Make sure, you operated
the hob correctly. If not the servicing by a service
technician or dealer will not be free of charge, also
during the warranty period. The instructions about
the Service Centre and conditions of guarantee are
in the guarantee booklet.
INSTALLATION
WARNING! Refer to Safety chapters.
BEFORE THE INSTALLATION
Before you install the hob, write down the
information bellow from the rating plate. The rating
plate is on the bottom of the hob.
Serial number ...........................
12
