Problem
Possible cause
Remedy
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and the
appliance deactivates.
An acoustic signal sounds when
the appliance is deactivated.
You put something on one or
more sensor fields.
Remove the object from the sensor
fields.
The appliance deactivates.
You put something on the sensor
field
.
Remove the object from the sensor
field.
The residual heat indicator does
not come on.
The cooking zone is not hot be-
cause it operated only for a short
time.
If the cooking zone operated suffi-
ciently long to be hot, speak to the
service centre.
The heat setting changes between
two levels.
The Power management is acti-
vated.
Refer to “Power management”.
The sensor fields become hot.
The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off oper-
ates.
Deactivate the appliance and acti-
vate it again.
comes on.
The Child Safety Device or the
Lock function operates.
Refer to the chapter “Daily Use”.
comes on.
No cookware is on the cooking
zone.
Put cookware on the cooking zone.
The cookware is incorrect.
Use the correct cookware.
The diameter of the bottom of the
cookware is too small for the
cooking zone.
Move cookware to a smaller cook-
ing zone.
and a number come on.
There is an error in the appliance.
Disconnect the appliance from the
electrical supply for some time.
Disconnect the fuse from the elec-
trical system of the house. Connect
it again. If
comes on again,
speak to the service centre.
comes on.
There is an error in the appliance
because a cookware boils dry.
The overheating protection for the
cooking zones and the Automatic
Switch Off operate.
Deactivate the appliance. Remove
the hot cookware. After, approxi-
mately 30 seconds, activate the
cooking zone again. If the cook-
ware was the problem, the error
message goes out of the display,
but the residual heat indicator can
stay. Let the cookware become
sufficiently cool and refer to
“Cookware for the induction cook-
ing zone” to see if your cookware
is compatible with the appliance.
If you tried the above solutions and cannot re-
pair the problem, speak to your dealer or the
customer service. Give the data from the rating
plate, three digit letter code for the glass ce-
ramic (it is in the corner of the glass surface)
and an error message that comes on.
11
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Summary of Contents for ZEI6640XBA
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