TROUBLESHOOTING
WARNING! Refer to Safety chapters.
WHAT TO DO IF...
Problem
Possible cause
Remedy
You cannot activate the appli-
ance.
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
Check if the appliance is cor-
rectly connected to the electri-
cal supply.
You cannot activate or operate
the hob.
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
The oven / hob display shows
an error code that is not in this
table.
There is an electrical fault.
Deactivate the appliance with
the house fuse or the safety
switch in the fuse box and acti-
vate it again.
If the display shows the error
code again, contact the Cus-
tomer Care Department.
You cannot activate or operate
the hob.
The fuse is blown.
Activate the hob again and set
the heat setting in less than 10
seconds.
Residual heat indicator does
not come on.
The zone is not hot because it
operated only for a short time.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
The oven does not heat up.
The necessary settings are not
set.
Make sure that the settings are
correct.
It takes too long to cook the
dishes or they cook too quickly.
The temperature is too low or
too high.
Adjust the temperature if nec-
essary. Follow the advice in the
user manual.
SERVICE DATA
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of
the appliance cavity. Do not remove the rating plate
from the appliance cavity.
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