11
The tumble dryer does not start
■
The door has not been closed.
■
The plug is not properly inserted in the power
socket.
■
There is no current at the socket
■
The main fuse or the fuse in the plug has blown.
■
A drying time has not been selected.
Drying takes too long or laundry is not
dry enough.
■
The laundry has not been spun properly.
■
The filter is clogged up.
■
The room temperature is too high.
■
The selected time or cycle was not suitable for
the laundry
■
There is too much laundry inside the appliance.
■
The dryer is not correctly installed.
■
The Low Temperature or Cool Tumble Button
has been depressed.
Something Not Working
Symptom
Possible causes
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT:
if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
If after the above checks, there is still a fault, call
your local Zanussi Service Force Centre.
Service & Spare Parts
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Zanussi Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to
the Service Force Centre covering your post code
area.
The addresses are listed on the following pages.
Before calling out an engineer, please ensure you
have read the details under the heading “Something
Not Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance
(found on the rating plate - see picture).
5. The purchase date
Customer Care
For general enquiries concerning your Zanussi
appliance or for further information on Zanussi
products, please contact our Customer Care
Department by letter or telephone as follows:
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 727727*
or visit our website at www.zanussi.co.uk
* calls to this number may be recorded for training
purposes.
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