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8. AFTER SALES SERVICE

If you have an operating problem, refer to the "Operating problems" section.  If any work is necessary after you have made
all your checks, please contact your washing machine dealer.

When you call the After Sales Service, mention the model and product number of your washing machine, and its serial num-
ber.  This information is given on the inside of the filter door and on the name plate at the back of the washing machine.

If any work is done on your washing machine, insist that your After Sales Service uses manufacturer certified spare parts.

The «End»* light  

**

 flashes 4 times

***

:

the cover is not correctly closed.

The «End»* light ** flashes 2 times***:

the drain filter is blocked,

the drain pipe is blocked or kinked,

the drain pipe is too high (see «installation»),

the drain pump is blocked,

the installation siphon is blocked.

The «End»* light ** flashes 1 time***:

the water tap is closed,

the water network has been cut off.

The «End»* light** flashes 10 times ***

The flaps of the drum door are opened.

Softener or Javel water flows through the over-
flow orifice when filling* :

you did not put in the right amount,

the siphons at the back of the detergents dispenser are
blocked.

* Depending on the model.
** Eliminate the causes of the failure if you find them, and then press on the «Start/Pause» pusbutton to restart the
interrupted program.
*** Depending on the model, some acoustic signals may be activated.

Symptom

Cause

Summary of Contents for ZWA 385

Page 1: ...WASHING MACHINE ZWA 385 Instructions manual 146 8403 00 05 05...

Page 2: ...ng a program 6 Adding washing 6 Modifying the current program 6 Cancelling the program 6 End of program 6 Programs table 7 Washing guide 8 Sorting and preparing your washing 8 Washing load depending o...

Page 3: ...ne is exposed to temperatures below 0 C take the following precautions Close the tap and disconnect the water supply pipe Put the end of this pipe and the drain pipe into a bowl on the floor Select th...

Page 4: ...tergents dispenser Symbols 1 prewash 3 softener do not exceed the MAX mark 2 wash 4 softener overflow if overfilled 2 2 The control panel 1 Prewash Quick wash pushbutton 5 Start Pause pushbutton 2 Spi...

Page 5: ...e of the required option The various options should be chosen after the programme has been displayed and before pressing the Start Pause pushbutton Press the required pushbutton s the corresponding li...

Page 6: ...to cancel the current programme see be low 3 6 3 Cancelling the programme If you want to cancel a programme turn the programme selector knob to the off position of the programme selector You can then...

Page 7: ...2 5 kg Prewash Quick wash Spin No spin Super rinse 57 0 50 70 80 Easy ironing 1 0 kg 40 65 0 40 85 95 DELICATES For all delicate mate rials for example cur tains 2 5 kg Prewash Quick wash Spin No spin...

Page 8: ...apacity may vary depending on the nature of your textiles Reduce the quantity of washing if it is very dirty or if you have terry cloth type materials Not all textiles have the same volume and the sam...

Page 9: ...on Do not bleach with chlorine Javel water IRONING High temperature max 200 C Average temperature max 150 C Low temperature max 100 C Do not iron DRY CLEANING Dry cleaning all usual solvents Dry clean...

Page 10: ...ress the clips on each side of the detergents dispenser and pull it upwards You can thus clean it using run ning water and a brush or a twis ted cloth Check that the siphons at the back of the deterge...

Page 11: ...ut back into place the water inlet pipe is leaking Washing results are not satisfactory the detergent is not suitable for machine washing there is too much washing in the drum the washing program is n...

Page 12: ...he cover is not correctly closed The End light flashes 2 times the drain filter is blocked the drain pipe is blocked or kinked the drain pipe is too high see installation the drain pump is blocked the...

Page 13: ...ctions in the electrical connec tions chapter carefully before connecting your washing machine After installing your washing machine make sure that it is not standing on its electrical power supply ca...

Page 14: ...urniture you can cut the pipe sup port strip at the back of your washing machine Leave the two side closers in place 3 2 Position Put the washing machine on a flat hard floor in a well ven tilated roo...

Page 15: ...and 100 cm Make sure that it will not fall out You must provide an air intake at the end of the drainage hose to avoid any water being siphoned Important the drainage hose must not be extended on any...

Page 16: ...er of powered appliances for kitchen cleaning and outdoor use More than 55 million Electrolux Group products such as refrigerators cookers washing machines vaccum cleaners chain saws and lawn mowers a...

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