9
Service and Spare Parts
Customer Care Department
For general enquiries concerning your
Zanussi-Electrolux appliance or for further
information on Zanussi-Electrolux products, please
contact our Customer Care Department by letter or
telephone at the address below or visit our website at
www.zanussi-electrolux.co.uk
Customer Care Department
Zanussi-Electrolux
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel: 08705 727 727 ( * )
* calls to this number may be recorded for training
purposes.
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact
your local Service Force Centre by telephoning:-
08705 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre
and further information about Service Force, please
visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you
have read the details under the heading “Something
Not Working.”
When you contact the Service Force Centre you will
need to give the following details:
1.
Your name, address and post code
2.
Your telephone number
3.
Clear and concise details of the fault
4.
The model and serial number of the appliance
(found on the rating plate)
5.
The purchase date
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.
For Customer Service in Ireland please contact us at
the address below:
Zanussi-Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 1 4090751
Email: [email protected]
