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12. If, during the guarantee period, repairing the same defect
repeatedly is not conclusive, or if the repair costs are
considered disproportionate, in agreement with the
consumer, the defective appliance may be replaced with
another appliance of the same value.
In this event, we reserve the right to ask for a financial
contribution calculated according to the length of time it
has been used.
13. A repair under guarantee does not mean that the normal
guarantee period will be extended nor that a new
guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to
the same defect.
15. Except in the event where liability is legally imposed, this
declaration of guarantee terms excludes any
compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In the
event of legally admitted liability, compensation will not
exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances
purchased and used in Belgium. For exported appliances,
the user must first make sure that they satisfy the technical
conditions (e.g.: voltage, frequency, installation instructions,
type of gas, etc.) for the country concerned and that they can
withstand the local climatic and environmental conditions. For
appliances purchased abroad, the user must first ensure that
they meet the qualifications required in Belgium. Non-
essential or requested adjustments are not covered by the
guarantee and are not possible in all cases.
Our consumer services department is always at your
disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
GB