Problem
Possible cause
Solution
Door does not open easily.
You attempted to re-open the door
immediately after closing.
Wait a few seconds between closing
and re-opening of the door.
The lamp does not work.
The lamp is in stand-by mode.
Close and open the door.
The lamp is defective.
Contact the nearest Authorized
Service Centre.
There is too much frost and ice.
The door is not closed correctly.
Refer to "Closing the door" section.
The gasket is deformed or dirty.
Refer to "Closing the door" section.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Control Panel" chapter.
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
"Control Panel" chapter.
Temperature set in the appliance is
too low and the ambient tempera-
ture is too high.
Set a higher temperature. Refer to
"Control Panel" chapter.
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed water
on the rear wall of the refrigerator.
Door was opened too frequently.
Open the door only when necessa-
ry.
Door was not closed completely.
Make sure the door is closed com-
pletely.
Stored food was not wrapped.
Wrap food in suitable packaging be-
fore storing it in the appliance.
Water flows inside the refrigerator.
Food products prevent the water
from flowing into the water collector.
Make sure that food products do not
touch the rear plate.
The water outlet is clogged.
Clean the water outlet.
Water flows on the floor.
The melting water outlet is not con-
nected to the evaporative tray
above the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set.
The "FastFreeze function" is switch-
ed on.
Switch off "FastFreeze function"
manually, or wait until the function
deactivates automatically to set the
temperature. Refer to "FastFreeze
function" section.
The temperature in the appliance is
too low/too high.
The temperature is not set correctly.
Set a higher/lower temperature.
The door is not closed correctly.
Refer to "Closing the door" section.
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