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When calling for repairs during the period of guarantee ofthe appliance, the original invoice or
receipt must be shown or sent together with the appliance to be repaired.
General conditions of guarantee
1
The manufacturer guarantees the appliance indicated on the relative invoice for a period of
one year from the date of purchase. In case of a fault during this period if caused bya defect
in materials and/or construction, the client is entitled to repair free of charge.
1a
Concerning vacuum cleaners for domestic use, the total periodof guarantee is two years.
Accessories are subject to a direct usage, consequently these articles are excluded from
the guarantee.
2
The manufacturer guarantees technical assistance and repairsfor one year. Spare parts
fitted during repair are also covered by a one year guarantee from the date of repair. In case
of fault during this period, as a direct result of the repair work carried out or caused by the
new parts fitted on such occasion, the client is entitled to repair free of charge. The execution
of repairs does not prolong the total period of guarantee covering the appliance.
3
Technical Assistance at domicile will be provided only for large apparatus which are difficult
to transport such as: washing machines, spin-driers, dishwashers,refrigerators, freezers
(vertical or horizontal), ovens, cookers and built-in appliances.
3a
The above-mentioned conditions are also valid for refrigerators for caravens on condition
that they are situated within the national boundaries and are accessible by roads open to
traffic. Furthermore, at the time of the intervention the appliance and its owner, or the person
so authorized, must be present at the place agreed upon for the intervention.
4
If, in the opinion of the manufacturer, the appliance as described in point 3 must be
transported to a Technical Assistance laboratory, the transportation will be carried out as
established by the manufacturer, at his expense and under his responsibility.
5
All appliances not mentioned under points 3 and 3a, includingappliances having the same
functional characteristics but whose transport is easy, must be sent to the Technical
Assistance or taken to them. Throughout the period of guarantee the cost of return
transportation will be taken care by the manufacturer.
6
If during the period of guarantee a disfunction occurs due to a defect which cannot be
repaired, the appliance will be replaced free of charge.
Extension of the guarantee
7
For motorcompressors of refrigerators/ freezers (excluding the starting device and thermal
interrupter) a decreasing guarantee of 20% per year for a period of five years from the date
of purchase of the appliance indicated on the relative invoice with repairs free of charge
throughout the entire period under guarantee. On completion of the total period of guarantee
the cost of travel, workmanship and eventual spare parts will be at the expense of the client.
GUARANTEE - SPARE PARTS (only for BENELUX)