5
TROUBLESHOOTING
If your iPad does not respond to your Cover there may be a simple
explanation such as a dead battery or an unsuccessful pairing. Please use
the following to help troubleshoot your situation. If none of the following
solve your issue, then please contact ZAGG Customer Service and one of
our trained professionals will be happy to assist you.
1. Restart your iPad by holding down the home and power button until the
Apple® logo appears on the screen.
2. Turn your Cover off and back on. You should see the LED illuminate
briefly, if not, charge your Cover.
3. After charging, turn your Cover on. If the LED does not illuminate,
and your keyboard doesn’t operate correctly, please contact ZAGG’s
customer service.
4. Forget and re-pair your Cover. On your iPad, select: SETTINGS >
BLUETOOTH > ON. If you see “ZAGGkeys Cover” listed as an available
device, touch the arrow to the right of it and choose to have your iPad
forget the device.
5. Push the PAIR button on your Cover and watch for the LED to flash
blue.
6. Your iPad should display “ZAGGkeys Cover” as an available device.
Select it.
7. If your iPad gives you an error message, repeat the pairing process.