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1 Year Limited Warranty
Thank you for purchasing a Z-Line Designs product. We promise to repair or replace any Z-Line Designs product or
component that may have any defects in material or workmanship for as long as you, the original purchaser, own it. This
warranty is subject to the provisions below. Z-Line Designs’ sole obligation and purchasers’ exclusive remedy pursuant to
these warranties are limited to replacement at Z-Line Designs sole discretion. There are no other warranties except as
expressly set forth below, either expressed or implied, including any warranty of merchantability for any particular purpose.
The word defects in this warranty is defined as imperfections that impair the service, function or effectiveness of the product.
1 YEAR:
Glides, casters and user-adjustable work surface
mechanisms, laminates, veneer finishes and other materials
which cover your Z-Line Designs product.
TO OBTAIN SERVICE FROM THIS WARRANTY:
Your Z-Line Designs’ dealer is our mutual partner in
supporting your warranty requests. By following the
procedures instructed below, you are assured that you will
receive the best level of customer service guaranteed.
A) Please contact the local Dealer from whom you originally
purchased within 30 days (u
nless otherwise noted by
the Dealer
) of discovery of the defect. Prepare to confirm
that you are the original purchaser of the product and
provide necessary product information, such as serial
number(s)/ UPC number(s) from the product in question.
B)
The Dealer will gather all the pertinent information required
regarding your claim(s), inspect the product and thus
contact a Z-Line Designs Customer Service
Representative. (Please allow a reasonable amount of
time for inspection, review , and response to Dealer.
C)
If the Z-Line Designs Dealer confirms that the product in
review is eligible under the warranty conditions as stated
above, the customer service representative or another
representative of the Company will determine whether to
provide replacement parts, or authorize other
arrangements at the sole discretion of the vendor, Z-Line
Designs. No assembly/labor is included in this warranty.
TO CONTACT CUSTOMER SERVICE:
Our knowledgeable Service Representatives are ready to assist you
in the case this warranty applies to you. Please be prepared to
explain the defect in detail, model/style number, date and location of
purchase, your name, address, phone number and have your
original sales receipt.
Please contact us Monday-Friday (except all major holidays) at:
Toll Free 1-888-736-2141 from 7:00 am – 3:30 pm (Pacific
Standard Time) OR Email us:
OR
Contact your local dealer from whom you originally purchased the
product in question.
EXCLUSIONS:
This warranty does not apply to: damage caused by the
carrier, modifications to the product, or attachments to the
product not approved by Z-Line Designs, non-standard
materials selected by and used at the request of a user, and
products that were not installed, used or maintained in
accordance with product instructions and warnings. Nor
shall Z-Line Designs have any responsibility for incidental or
consequential damages resulting from the breach of this
Warranty, including but not limited to inconvenience, rental
or purchase of replacement products, loss of profits or
commercial loss. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the
above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights and you may also
have other rights, which may vary from state to state. This
warranty applies only to products sold within the United
States of America and the Commonwealth of Canada.
LIMITATIONS INVOLVING MATERIALS &
COMPONENTS:
The materials and all components listed below are
covered according to the following schedule from the
date of sale to the original purchaser.
INFORMATION ON COLOR VARIATIONS &
FINISHES:
Some natural variations occurring in wood, or other
natural materials are inherent to their character, and
thus can not be avoided. Therefore they are not
considered to be defects. Z-Line Designs does not
warrant the color-fastness or matching of colors,
grains, textures or other such materials. Customers’
own materials selected by and used at the request of a
user is therefore not warranted by Z-Line Designs.
ZL205-01LD_V01_NH
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