18
TROUBLESHOOTING
CAUTION:
Make sure the grill is completely cool and unplugged before you do any
inspection, cleaning, maintenance or service work.
Problem
Potential
Cause
Solution
Grill does not work properly
Power
Make sure the power cord is plugged
in. Verify there is power at the electrical
outlet.
Fuse
Remove the digital control, check the
fuse on the back. Replace the fuse if
blown.
Hot Rod
If both of the Draft Inducer Fan and the
Auger Driver Motor are operating, the
Hot Rod needs to be replaced. If one or
both are not operating, please contact
customer support.
Wires &
Connections
Check the wires and connectors to
make sure they are fastened securely
and not damaged. Contact customer
support if you need help.
Auger Drive
Motor
Locate the small fan motor blade on
the back of the auger drive motor. Turn
unit on. If the fan does not turn on then
the Auger Drive Motor needs to be
replaced.
Fire goes out
Too much ash
Clean the ash. Refer to
MAINTENANCE & CLEANING.
How to start
SMOKE setting
Start your grill on the SMOKE setting
with the lid open. After 5 minutes, close
the lid and turn to any temperature
setting desired. Read the INITIAL
FIRING INSTRUCTIONS carefully.
