Z Corporation ZPrinter 310 Troubleshooting Manual Download Page 4

Low on Fast Axis oil 

Oil Fast Axis felt washers (see users manual) 

Fast Axis motor cable not properly  

connected at the head card 

Check Fast Axis plug connection 

Debris in Fast Axis bearings 

Inspect Fast Axis Bearings and clean or  

replace if necessary 

Fast Axis belt too tight 

Adjust belt to proper tension 

 (See 08632 Benchwork manual) 

Fast Axis bearing seize 

Replace Fast Axis bearings 

Fast Axis tensioner seized 

Replace tensioner  

Fast Axis motor failure 

Replace fast Axis motor 

 

Error 2303(1) message 

(Axis excessive position 

error) 

 

 

 

 

Fast axis anti-rotate bearing missing 

Replace Anti-rotate bearing 

Print head failing 

Replace print head 

Pogo Pins contaminated or dirty 

Clean Pogo Pins with alcohol swab 

Service Station out of cleaning fluid 

Fill cleaning fluid reservoir 

Printing stripes 

Powder build – up on service station cap 

Clean service station cap 

 

Bad serial port on PC or printer 

 

Replace motherboard 

“Packet Timeout” 

message 

 

 

 

AC cord to printer not plugged in  

Plug in printer AC cord 

Power switch failure 

Check switch, test and replace if necessary 

Power supply failure 

Change power supply 

Power supply shorted 

Unplug AC cord, wait 10 seconds, reconnect AC 

cord and reboot printer 

 

Printer will not turn on 

(won’t power up) 

 
 

Voltage selector set wrong on power supply (selector 

set to 110V with 230V input) 

Replace power supply 

Control panel switches malfunctioning 

Replace control panel  

(See 08632 Benchwork manual) 

Bad PCI Card 

Replace PCI Card  

(See 08632 Benchwork manual) 

Bad control panel cable 

Replace control panel cable 

(See 08632 Benchwork manual) 

Control panel won’t 

respond to inputs 

Control Panel cable not properly connected 

Check control panel cable connections 

Summary of Contents for ZPrinter 310

Page 1: ...CN 1323 Z zp zb ZPrinter ZCast and the Z Corp logo are trademarks of Z Corporation Information contained in this document is the confidential property of Z Corporation Recipient shall not disclose suc...

Page 2: ...Bad head card Replace head card Binder cap vent clogged Check cap vent for blockage Pogo pin pins are bent or broken Change pogo card See 08632 Benchwork manual Fluid filter clogged Replace or clean f...

Page 3: ...proper voltage PCI Card not seated properly Check PCI to motherboard connection Machine will not boot or come online Power LED is on PCI EEPROM chip not seated or bad Re seat or replace EPROM chip In...

Page 4: ...fluid Fill cleaning fluid reservoir Printing stripes Powder build up on service station cap Clean service station cap Bad serial port on PC or printer Replace motherboard Packet Timeout message AC cor...

Page 5: ...up has occurred Energizer jamming the piston Replace energizer and seal see 08632 Benchwork manual Build piston is stuck and or will not move through its full range of travel Faulty PCI card Replace P...

Page 6: ...ing the pistons Lead screws running without lubricant Grease lead screws Slow axis belt too loose Tighten Slow Axis belt to proper tension Slow axis belt skipping teeth chattering Slow Axis idler pull...

Page 7: ...d or dirty Clean Pogo Pins with alcohol swab Print head not seated correctly Re seat pen and restart build Pogo pin pins are bent or broken Change pogo card See 08632 Benchwork manual Concentration of...

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