Chapter 5 Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the R2 Extender.
Q 1. What if my R2 Extender fails to connect to the remote one?
•
Ethernet Link
: Check the availability of power to the bridge by observing the LED
status on the power injector.
-
Green: The R2 Extender is connecting to the backhaul network.
-
Off: The R2 Extender disconnects from the wired network, check whether the power
cord and Ethernet cables to the network and bridge are correctly connected.
•
Basic Configurations
: Mismatched basic settings among bridges are the most
common cause of connectivity fail. If the bridge does not associate with a remote
bridge, check whether in each device are identical.
•
Security Settings
: Remote bridges attempting to authenticate to your R2 Extender
must support the same security options configured in your bridge, such as WEP and
WPA (2)-PSK. If your bridge fails to associate with others, check whether the security
settings are the same as your bridge settings.
•
Antenna Alignment
: If the methods above are all checked to be correct, you can
observe and verify antenna alignment with RSSI value.
Q 2. What if I would like to reset the unit to default settings?
You may restore factory default settings in “
Backup/Restore Settings
” from “
Management
”
Q 3. What if I would like to backup and restore my configuration settings?
You may do the backup by generating a configuration file or retrieve the settings you have
backed up previously in “
Backup/Restore Settings
” from “
Management
”.
Chapter 5 Troubleshooting
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