Yum Asia Tsuki YUM-TS04W, Manual

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18
Tsuki Mini Multifunction Rice Cooker by Yum Asia
10. TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE
COOKING
RICE
Rice cooks too hard or
too soft  Make sure the appliance is on a flat surface, if it is on an
uneven surface, the water level becomes inconsistent and
it will affect the cooking of the rice.
 The texture of rice varies depending on how it’s been
processed
 Using the ‘Preset’ function can result in a softer rice texture
if the rice has soaked in the water for a length of time.
 Make sure the inner bowl isn’t cracked
 Did you loosen the rice after cooking? If not, do this to allow
excess water to evaporate
Rice is scorched/burnt

Make sure nothing is stuck to the inside of the rice cooker or
the bottom of the inner bowl

Rice may not have been washed enough, leaving too much
starch on the rice

Make sure the inner bowl isn’t cracked
Boils over while cooking  Check the ‘Menu’ setting you have selected and the water
level you have filled to
 Make sure the steam vent cap is on the appliance
Unable to Start cooking
or buttons won’t respond  Make sure the power cord is pushed as far into the
appliance as possible
A noise is heard during
cooking or Keep Warm  A clicking noise is just the microprocessor (MICOM)
adjusting the cooking temperature of the appliance, it is
nothing to worry about.
Steam comes out from
between the outer lid
and main body  Check the outer lid is fitting properly and has not deformed.
Is the outer lid gasket dirty? If so, clean the outer lid gasket
KEEP WARM
Rice has a smell, is yellow
or there is excessive
moisture

Do not keep very small amounts of rice on ‘Keep Warm’.
Has the ‘Keep Warm’ been used for more than 12 hours?

The type of rice and water may have caused the rice to
look yellow. Was the spatula left in the inner bowl whilst on
‘Keep Warm’

Did you loosen rice immediately after it had cooked – if not,
loosen

It may be a left-over smell from a previous cooking cycle
(especially if slow cooking dishes)
TIMER
COOKING
Appliance Starts cooking
immediately  The minimum default time is 1.5hrs, anything less than this
will Start the cooking cycle immediately
Food isn’t ready at the set
time  Cooking may not complete at the set time if the
temperature in the room or the water level is too low
 Was there a power cut? This may cause the unit to reset
GENERAL
ERROR ON
DISPLAY
‘E’ error on display, unit
beeps and the menu
functions won’t respond  Is the inner bowl in place in the unit? If you try and operate
the unit without the bowl in place, this is a safety feature to
stop use without an inner bowl
 Has the rice cooker boiled over?
 Sensors on the unit may have malfunctioned, please
contact Yum Asia for further resolution