DO NOT RETURN STORE. For questions regarding assembly and use, call Customer Service: 877-441-6999.
Troubleshooting
Failure symptoms
Cause of Problem
Solution
The battery
indicator light on
the meter is off,
and the motor does
not work
Battery voltage is too low
Immediately charge
Battery is not providing
proper power
Replace the battery
The battery lock does not
work, preventing battery
from being properly secured
Replace of the battery
lock
Motor is operating
when battery lock is
unlocked
The throttle handle is
connected incorrectly to
the controller
Reconnect per wiring
diagram
Controller is damaged
Replace the controller
The motor stops
intermittently
Poor or loose battery
connection
Adjust or clean contacts
Battery moving due to
vibration
Check or replace Battery
lock
Reduced Ride Time
Battery is unable to hold
charge properly
Replace of the battery
Battery supplying lower
voltage
Battery maintenance or
replacement
Battery is not fully
charging
Battery has gone bad
Replace the battery
The charger has no output
Check connections or
Replace the charger
Poor contact between the
charger plug and the
charger socket
Clean or Replace
charger socket
Headlights doesn’t
work
Switch of the headlights
doesn't work or connection
Replacing of the switch,
check connection
Controller does not
function
short-circuit in the
controller
Replacing of the
controller
Wiring Diagram