Yowza BOCA PLUS, Assembly Manual

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35
WARRANTY
Domestic Warranty Terms and Conditions
Orbit warrants Yowza Boca Plus GMT7.35 treadmill free from defects in material and workmanship under normal use at home.
Any use in commercial, institutional or rental will void this warranty. Warranty period begins from date of purchase. Only the person
on original purchase invoice and/or warranty card is covered. It is non-transferrable.
Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and can ask for compensation for any drop in value of goods or service. You are also
entitled to have the goods repaired or replaced if the failure does not amount to a major failure. Please discuss with Orbit Service
department or refer to ACL for details of consumer guarantees.
Warranty Registration and Claim Procedures
Warranty commitments are valid only with a completed warranty card that is returned within 15 days from date of purchase or
registered online with Orbit Fitness that includes the product serial number (where applicable) and details of purchase as in
attached sheet. Proof of purchase in the form of tax invoice from an Orbit store, Orbit Online, Orbit authorised dealer or distributor
will be required when raising a warranty claim.
To lodge a warranty claim, have your purchase details handy and contact Orbit Service department during business hours at Unit
308, 396 Scarborough Beach Road, Osborne Park, WA 6017 in person or via post, by telephone 0061-8-62413050 or by e-mail
service@orbitfitness.com.au within the warranty period. Customer may be requested to return defective or damaged product to
Orbit service department or to the Orbit store that the product was purchased from. Whereas a product is too big or heavy for
customer to handle, an on-site service call can usually be organized. However, this may incur a call-out fee when the claim is
lodged outside the labour cost warranty period. Orbit reserves the right to charge customer labour, parts and call-out fee if it
establishes that a warranty claim is not valid. Please refer to “items not covered”.
What is covered
Structural Metal Frame: Lifetime warranty (excl rust and paint works)
Mechanical/Electrical parts: 5 year limited warranty (incl incline motor)
Drive DC motor: Lifetime warranty (consult Orbit service for service requirements)
Wear items (motor/running belt, deck) 2 years limited warranty (incl plastic parts, shock absorb cushions)
Labour cost 2 years limited warranty
Items Not Covered
This warranty does not apply to any failure of the product, or any parts of the product, due to alterations, modifications, misuse,
abuse, negligence, accident, incorrect assembly or improper maintenance. Faults as result of installation by Orbit staff must be
reported within 7 days, as do concerns, questions aroused during or after installation by customer. Failure to follow warning in the
owners manual, or warning stickers placed on equipment may result in injury to person and equipment and substantially void your
warranty. Normal wear and tear due to use, transport, exposure to air and radiation, material fatigue is not covered.
Maintenance tips
Motorised products, including treadmills, some exercise bikes and cross trainers may require scheduled service for safety
guarantee and smooth operation of your product. Please refer to ‘service card’ enclosed in your user manual. For products that do
not come with a service card, please refer to below general advice or contact Orbit service department for more specific advices.
All Orbit products are designed and produced for indoor usage-do not place them outdoor or expose them to weather.
Always inspect parts of safety concern prior to exercise, eg. Steel cable, handle bar, foot pedal, chains and bands etc. Repair or
replace any damaged or worn parts as early as possible so to avoid injury.
As part of Orbit’s normal installation and set-up process, all bolts must be tightened and checked after the first 1 to 2 hours of initial
usage and then periodically. Loose bolts and nuts may come off, causing damage, which may void warranty and can cause
potential danger to the user as well.
After training, always wipe down your Orbit machine. Perspiration that continuously settles on the frame and pads may cause rust
or damage to the unit. Damage resulting from lack of proper maintenance will not be covered under warranty. To clean upholstery
and frame, use a mild soap and warm water. Dry with a clean towel.
If any cracks appear in the frame, stop using your product immediately and contact Orbit Service department