Yoshimasa YMAC36, User Manual

Page: 6 / 7

WARRANTY CERTIFICATE
Warranty Valid Only In USA & CANADA
Warranty Information
1Year parts and labor Warranty In USA & CANADA
Warranty Claims
All labor claims or parts must include copy of original invoice submitted directly to YOSHIMASAUSA . All
claims must include: a copy of original invoice (Customer Name, Customer Address, Model Name, and Date of
Sale), Customer Name, Address, Phone Number, Model and Serial Number of the unit, Date of Sale, Distributor
Name, and a Brief Description of Complaint.
On all compressor warranties the compressor model tag must be returned to
YOSHIMASAUSA along with the
above listed information. All claims must be reported to YOSHIMASAUSA within one (1) year of occurrence
What Is Not Covered By This Warranty
Warranty Is Not Transferable- This warranty is not assignable and applies only to the original purchaser/user to
whom delivered. Any such assignment or transfer will void this warranty and all other warranties implied.
Improper Usage- YOSHIMASAUSA is not liable in any way for parts or labor coverage for component failure or
other damages resulting from improper usage or installation or failure to clean and/or maintain product.
Outside U.S. - This warranty does not apply to, and YOSHIMASAUSA is not responsible for, any warranty claims
made on products sold or used outside the United States.
Improper Electrical Connections- YOSHIMASAUSA is not responsible for the repair or replacement of failed or
damaged components resulting from electrical power failure, the use of extension cords, low voltage, or voltage
interference to the unit.
SALES TERMS AND CONDITIONS
Warranty Valid Only In USA
Freight Classes & Weights
All YOSHIMASAUSA products ship under various classifications and all weights are approximate.
YOSHIMASAUSA is not responsible for any variations thereof. YOSHIMASAUSA will make every attempt to
ship only by responsible and preferred carriers.
Customer’s Freight Damage Procedure
Before signing the UPS or carrier’s freight bill the customer should do the following:
VISIBLE DAMAGE:
1. Inspect shipment for ANY possible damage. If you are suspicious in any way
then mark the carrier’s copy of the freight bill “damaged”. (DO NOT SEND IT BACK TO US
UNTIL WE GIVE PERMISSION TO DO SO)
2. Make sure that the condition of the damage is noted on your copy of the freight bill and signed by
the driver.
3. Ask them to send their agent to complete an inspection report.
4. Action must be taken by you to notify the carrier within 48 hours upon receipt. It is the
responsibility of the carrier to provide you with a written report. After notifying the carrier and
filing a damage report, then you should notify us.
5. Be sure to keep ALL cartons and merchandise for inspection.
CONCEALED DAMAGE
1. Action must be taken by you to notify the carrier within 48 hours upon receipt. After notifying the
carrier and filing a damage report, then you should notify us.
2. Request for the carrier to send their agent to complete an inspection report immediately.
3. Be sure to keep ALL cartons and merchandise for inspection. (DO NOT SEND IT BACK TO US
UNTIL WE GIVE PERMISSION TO DO SO)
4. Styrofoam may hide any hidden dents on the shipment that may not be visible. You must inspect
all corners and grills thoroughly.
ALL UNITS ARE INSPECTED AT THE WAREHOUSE PRIOR TO SHIPPING AND ARE CHECKED
FOR ANY DAMAGES THOROUGHLY BEFORE BEING RELEASED!!!
Product Returns
It is mandatory that returned product(s) and/or parts must be shipped prepaid, packed in the original carton, and be
received in GOOD condition to be authorized credit to your account by
YOSHIMASAUSA .
Do not send the damaged equipment back to YOSHIMASAUSA until you retain permission to do so. If you do,
NO credit will be applied to your account and you will be held completely responsible for ALL returning shipping
costs.