YoLuke BC5, Quick Operation Manual

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Frequently Asked Questions
Q1: Remote viewing, appear pause and delay phenomenon?
A:
1) Related to network data, it is recommended to adjust the HD mode to Smooth mode when watching, and the
video file is still saved in HD mode.
2) Try to reduce the camera stream when view the video, but reducing the stream may affect the quality of the
image.
3) Remote viewing, the network recommends uploading network data up to 512KB/S. Download data 256KB/S to
watch the best. Upload network data can be viewed in the router background.
Q2: Prompt password error
A:
The camera security password is incorrectly entered or forgot the password. Press and hold the reset button for 5-8
seconds and then reset the camera.
Q3: No audio sound
A:
1) Open the camera screen, click on the speaker and set to be monitored.
2) Open the volume setting, click on setting, click on audio settings, then adjustable volume.
3) The camera pickup range is 5-15 meters, depending on the volume of the recognized volume.
Q4: About APP function
A:
The camera does not support, the light mode selection in the APP, only support the infrared mode.
Q5: Camera IP address often changes
A:
1) Login to web version and go to the camera setting, change the automatic IP address to manual setting.
2) The IP address which automatically obtain will vary depending on the IP assigned by your router's DHCP.
Q6: Is the device not online?
A:
1) The router disables MAC address filtering.
2) If it is a dual-band router, it needs to use 2.4GWi-Fi and not support 5GWi-Fi.
3) The preferred server address (DNS) of the router is changed to the telecommunications service provider DNS.
4) Wi-Fi account password only contains numbers and letters, no horizontal characters and other special characters.
5) The router signal channel is changed to 11.
Q7: SD card remote playback download
A:
1) Web page download: Open the browser and log in, click the SD card and select the recording date and time to
download.
2) Mobile APP download: Open APP - click the video - click the remote playback - press the video file for 1-3
seconds to pop up a dialog box , click download, you can find the video file in the phone system file (CamHi file).