Making pro video accessible for everyone is the mission of
YoloLiv. We value your feedback! Email us your suggestions
and let us know how you think we're doing and where you'd
like to see our products improve:
Technical support
YoloLiv’s products are backed by our professional support
team. You can reach our team in several ways:
·
·
Directly contact us via Messenger by going to our Facebook
Page “YoloLiv Technology”
·
Join our
Official YoloLiv Users Group
on Facebook, where
you can ask questions, get help or share your tips and tricks
·
Fill out a contact form or live chat on Messenger from here:
www.yololiv.com/contact-us
Suggest a feature
Have a great idea for a new feature? Tell us about it via
Issue Report
Gather as much information about your problem as you can
before you contact us so we can help you better, including:
·
A description of the issue (ideally with pictures or videos)
·
Details about your video or audio source (product model,
ports, resolution, etc.)
·
Product serial number
·
Your account email
·
Firmware & software version
·
As many details as possible (For example, for audio/video
issues, what is the camera brand & model, resolution/fps
setting, internet connection, etc)
Thank you for choosing YoloLiv!
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