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COMMENTS/QUESTIONS? EMAIL [email protected]
YOLO
®
BIKE WARRANTY
Every YOLO
®
bike is covered under our manufacturer’s one-year, comprehensive warranty against all
manufacturing defects. The warranty extends to the original owner of the bike.
WHAT’S COVERED?
All YOLO
®
bicycle components are warranted to be free from manufacturer defects in
materials and/or workmanship for a 1-year period from the date of original purchase.
Damage from corrosion and normal wear and tear are not covered under warranty.
Normal wear and tear parts include tires, tubes, brake pads, cables and housings, grips
and the saddle.
WHAT WE CAN DO…
If a component is deemed to be defective or damaged in shipping YOLO
®
Bike Co. will issue
a replacement part. We will assist you in replacing any defective part or parts damaged
during shipping. If the product cannot be repaired after reasonable attempt (at the
discretion of YOLO
®
Bike Co.), we will work with every customer to provide a satisfactory
resolution or replacement.
WHAT WE CAN’T DO…
YOLO
®
Bike Co. can’t replace any parts without first seeing photos or video of the defective
or damaged part and knowing how it was damaged. We only offer warranty coverage
to original owners. We cannot replace any parts damaged by the user under warranty
coverage and we cannot pay for any third-party service or part replacements unless
previously agreed upon in writing with the customer. We cannot cover any damage that
may occur during shipping if the owner sets up their own shipping option or if the bike
is shipped using a freight forwarder or similar service not controlled by YOLO
®
Bike Co./
YOLO
®
Board.
WARRANTY TERMS…
This warranty applies to the original owner of a YOLO
®
bicycle. This warranty is expressly limited to
