15
16
TROUBLESHOOTING AND REPAIRS
Immediately turn the power off and
contact customer service.
If any smoke or abnormal odors are
noticed during the use of the unit.
Problems
The massage chair doesn't turn on.
Remote control does not work and/or
has a blank display.
Massage chair stops working suddenly.
Odd
,
abnormal
,
or unusually loud
sounds coming from the chair.
There is a mechanical malfunction.
In the case of any other abnormalities
,
contact customer service immediately.
Never attempt to repair the product
yourself.
The set time has been reached.
The chair has overheated and has
automatically shut down to protect the
motor - Turn the power off for 30 minutes
and then power on the chair and try again.
The chair may have a damaged fuse
,
replace if necessary.
Make sure the chair is plugged in and the
power switch is in the "on
”
position.
Check to see if the power cord has been
damaged.Check the fuse and replace it if
necessary.
Causes/Solutions
15. Do not unplug the unit or turn it off during operation. Unplug the unit
immediately if there is a power outage.
16. Do not allow children to play with or operate the unit. The legrest may cause
injury to children when it folds down upon being turned off.
17. Always leave the unit in an upright and closed position after use.
18. Should only be operated by the user.
19. Take off hard objects
,
such as false fingernails
,
wristwatches or rings when
massaging hands or arms. Empty your pockets when massaging your legs and
thighs.
20. Do not have
“
heated
”
massage heads linger on the same area of your body
,
or
low temperature burns may occur.
21. Do not clean using diluent
,
benzene
,
alcohol or detergent to avoid risk of fading
or other damage. Clean with a dry cloth and specialized leather detergent.
22. Avoid continuous massage for long periods of time.
10. The body scanning function automatically starts after turning on the controller.
The process lasts about 30 seconds and ends with five beeps. To avoid injury
,
always ensure that the shoulder position is correct. If the shoulder position is
incorrect
,
change it by pressing and holding down the position adjustment button
(ROLLER UP/DOWN) during the five beeps. Please note that adjustment is
unavailable before beeping starts or after it ends.
11. If the massage pressure is too strong
,
press the STOP button to take a break.
12. Do not fall asleep during massage session.
13. Do not operate after consuming pain killers
,
sedatives
,
or alcohol.
14. Do not sit on the seatback when it is in a reclined position. Also do not sit on
the legrest or with your legs on the headrest
,
or the unit may tip over.
3. Sit down slowly after checking positions of massage heads.
4. To avoid injury
,
never insert any body part between the massage heads. Never
put your fingers or feet in the gaps between the backrest and seat
,
the backrest
and armrest
,
the seat and armrest cover
,
and beneath the legrest.
5. Do not use the unit against bare skin
,
as doing so may cause skin irritation.
6. Do not use when wearing anything hard on your head such as a hair accessory.
7. Do not apply massage roller directly on the head
,
elbow or knee joints
,
torso
,
or
abdomen.
8. Do not use excessively strong massage on the back of your neck.
9. This chair conducts precise massage based on your height. Lift the pillow
cushion before sitting on the chair to get a precise height measurement.