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4. Troubleshooting
/4.2 Wi-Fi Connection
Before Wi-Fi setup, make sure Robot, mobile phone, and Wi-Fi network meet the following requirements.
Robot and Mobile Phone Requirements
• Robot is fully charged and the power switch of Robot is turned on.
• Wi-Fi status light slowly flashes.
• Turn off mobile phone’s cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements
• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.