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v1.0

 

Headset

   

 

Mute Button 

Toggle the microphone on and off. 

Volume Up Button 

Adjust the volume on your headset. 

Volume Down Button 

Status and Busylight 
LED 

Indicates the charging, Teams, or call status. 

Call Control Button 

Use to power the headset on and off.

 

• 

Hold for 3 seconds to power the headset on. 

• 

Hold for 3 seconds to power the headset off. 

Incoming and active call management depends upon if you have 
one call or multiple calls. 

*Call controls such as hang up and answer do not work with NHC UC Max soft 
phone

 

One call:

 

• 

Press once to answer an incoming call. 

• 

Double-press to reject an incoming call. 

• 

Press once to end a call. 

*Call controls such as hang up and answer do not work with NHC UC Max soft 
phone

 

Multiple calls:

 

• 

Hold for 2 seconds to answer an incoming call and put the 
active call on hold. 

• 

Hold for 2 seconds to switch between held call and active call. 

• 

Press once to end the current call and answer the incoming 
call. 

• 

Double-press to stay on a current call, and to reject a second 
incoming call. 

*Call controls such as hang up and answer do not work with NHC UC Max soft 
phone

 

Teams-related features:

 

• 

Hold for 2 seconds to activate Cortana integrated in Teams 
(this requires Microsoft's support). 

• 

Press once to invoke the Teams client in the idle state. 

Summary of Contents for WH62 Mono

Page 1: ...Version 1 0 Yealink WH62 Headset Revision History Revision Date Description Initials 1 0 3 14 22 First published version JN...

Page 2: ...WH62 Headset How to Connect WH62 To PC 1 Connect one end of the USB cable to the PC port 2 on diagram of the base 2 Connect other end of USB cable to USB port on PC 3 Connect power supply to power sup...

Page 3: ...3 v1 0 How to Connect WH62 To Phone Optional 1 Connect one end of the USB cable to the phone port of the base 2 Connect to USB port on Phone Only compatible with USB headset enabled phones...

Page 4: ...Button Press to enter the softphone dialing screen answer or end a softphone s call Call controls such as hang up and answer do not work with NHC UC Max soft phone 4 Phone Button Press to enter the p...

Page 5: ...ress once to answer an incoming call Double press to reject an incoming call Press once to end a call Call controls such as hang up and answer do not work with NHC UC Max soft phone Multiple calls Hol...

Page 6: ...connected Glows white PC desk phone device is connected and in the idle status Glows green In the call Fast flashes green Ringing Flashes green in double Hold Teams button Off Teams disconnected Glow...

Page 7: ...d Battery 5 low battery Flashes red and green alternatively Firmware update Slowly flashes orange Out of range Situations related to Charging Flashes red Battery between 0 and 19 Flashes green Battery...

Page 8: ...WH62 Adjust Playback Volume On the WH62 headset press the Volume Up Volume Down button WH62 Mute Unmute Microphone Press the Mute button Or you can also move the microphone boom arm up down to mute u...

Page 9: ...or example change basic advanced settings BT50 pair management Update your Yealink USB device to enhance its performance and features Give feedback on your Yealink USB device Download and Install Befo...

Page 10: ...ase to the power supply and PC 2 Dock the headset in a base 3 Update the base firmware via Yealink USB Connect Click Check for updates cloud Or Update manually manual FW File on PC Download the Yealin...

Page 11: ...ct the PC to the micro USB port of the headset marked with the text PC Note Do not undock the headset or power off the base during the upgrade otherwise the headset upgrade will fail You can dock the...

Page 12: ...Voice Desktop Click on Tools Then Select Options Click On Audio Options Select Yealink WH62 from drop down menus for Microphone and In call Audio Select a source from the drop down list you wish the n...

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