| Advanced Call Features |
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Placing a Call on Private Hold
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Retrieving a Held Call on a Shared Line
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Barging in an Active Call on a Shared Line
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Pulling a Shared Call on a Shared Line
W59R/W56H/W53H State Indicator of Shared Line
If your system administrator assigns the shared line to your handset, the SCA with an icon is displayed on
the right soft key.
The following table shows the icon associated with the shared line:
Icons
Description
The shared line is idle.
The shared line is dialing, in conversation or placed on private hold.
(Flashing)
The shared line receives an incoming call or is placed on public hold.
Placing Calls on a Shared Line
You can place one or multiple calls on a shared line.
Related information
Answering Calls on a Shared Line
You can answer one or two calls on the shared line.
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the
call can be answered on any one of the phones.
Related information
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.