Advanced Features
61
Advanced Features
This chapter introduces how to use the advanced features on the IP phone.
Topics
If you require additional information or assistance with your new phone, contact your system administrator.
Call Park and Call Retrieve
You can use this feature to park a call, and then retrieve the call either from your phone or another phone. After you
park a call, the call is placed on hold, you can continue the conversation after retrieving it.
The IP phone supports this feature under the following modes:
l
FAC mode
: park the call to the local extension or a desired extension through dialing the park code.
l
Transfer mode
: park the call to the shared parking lot through a blind transfer. For some servers, the system will
return a specific retrieve park number (park retrieve code) from which the call can be retrieved after parking suc-
cessfully.
Note
Call park is not available on all servers. Check with your system administrator to find out if it is available on your phone.
Topics
Parking or Retrieving a Call in the FAC Mode
Parking or Retrieving a Call in the Transfer Mode
Retrieving a Call with a Retrieve Key
Parking or Retrieving a Call in the FAC Mode
Your system administrator sets the FAC mode in which you can park and retrieve a call on your phone.
Topics
Retrieving a Parked Call in the FAC Mode
Parking a Call
Before You Begin
Your system administrator has set call park in the FAC mode.
Procedure
1.
During a call, press
Options
, and then select
Call Park
.
The phone will dial the call park code which is pre-configured.
2.
Do one of the following:
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