Yealink W59R, Quick Reference Manual

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HPBX
QUICK REFERENCE GUIDE:
Yealink W59R
04.29.2022 1
CALL ACTIONS
Answer an Incoming Call
• Either press the Accept soft key,
• Press ,
• Or press ,
•
Note: You can silence the call by pressing .
Ending a Call
• Press .
Call Mute and Unmute
• Press to mute and un-mute.
Call Hold and Resume
• To place a call on hold, press the Options
soft key during a call, then select Hold .
• To resume : If there is one call on hold, press
the Resume soft key.
• If there are two calls on hold, press the
Resume soft key to resume the current call.
Press the Swap key to swap between calls.
Place an Outbound Call
• Enter the digits.
• Then press .
Calling from History
• Press the History soft key when the handset
is idle.
• Then select the desired call in the history list
by highlighting it using .
• Then press or .
Transfer a Call (
Blind Transfer)
• During a call, press the Options soft key
and then select Transfer .
• Enter the number to which you want to
transfer.
• Press the Transfer soft key.
Transfer a Call (
Semi-Attended Transfer)
• Press the Options soft key during a call.
• Then select Transfer .
• Enter the number to which you want to
transfer.
• Press , , or .
• Press the Transfer soft key when you hear
the ringback tone.
Transfer a Call (Attended Transfer)
• Press the Options soft key during a call.
• Then select Transfer .
• Enter the number to which you want to
transfer.
• Press , , or .
• Wait for the call to be answered and
announce the call. Press the Transfer soft
key to complete the transfer.
Transfer a Call to Voicemail
• During a call, press the Options soft key.
• Then select Transfer .
• Dial 7 plus the extension to which you want
to transfer the call.
• Press the Transfer soft key.
Checking Voicemail
• Press the envelope hard key .
• Follow the prompts.
Initiating a Conference Call
• During an active call, press the Options soft
key, then select Conference .
• Dial the second party and touch
Conference to send the call to the second
party.
• Press Conference again to join all parties.
•
Note: You can split the conference call into two
individual calls by pressing
Split .