Yealink W53H User Manual Download Page 88

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| Audio Settings |

Switching off Silent Mode

If you want to resume the incoming ring, you can switch off silent mode.

Procedure

Long press the * key until the phone prompts “All Ring Tones On”.

The silent icon

disappears from the status bar.

Adjusting the Volume

You can adjust the volume of the ringer, media, and audio during a call.

Procedure

Do one of the following:

• Press the Volume key.
• Press the left or right navigation key when the handset is idle.
• Go to

Settings

Audio

Ring Tones

Volume

and press the left or right navigation key.

On the CP930W/CP935W, press the Volume touch key.

On the DD phone, press the Volume key

Setting the Ring Tone

Ring tones are used to indicate the incoming calls.

•

Setting the Ring Tone for the Internal Calls

•

Setting the Ring Tone for the External Calls

Setting the Ring Tone for the Internal Calls

You can select a unique ring tone for the internal calls, so that you can identify callers when the phone
rings.

Procedure

Go to

Settings

Audio

Ring Tones

Melodies

On the CP930W, go to

Menu

Settings

Basic Settings

Sound

Ring Tones

Intercom Call

On the CP935W, go to

More

Basic

Sound

Ring Tones

Intercom Call

Select the desired ring tone.

The ring tone is played automatically.

Confirm the action.

Setting the Ring Tone for the External Calls

You can select a unique ring tone for the external calls so that you can identify callers when the phone
rings.

Summary of Contents for W53H

Page 1: ...Yealink W70B DECT IP Phone User Guide V85 30 ...

Page 2: ...W 28 W73H W78H W56H W53H W59R Line Status Screen 29 Icons on the Idle Screen 29 W73H W78H W56H W53H W59R Icons on the Calls Screen 31 W73H W78H W56H W53H W59R Icons on the Line Status Screen 31 Rechargeable Battery 31 Viewing the Power Status 31 Power Saving Mode 32 Entering Characters 32 Setting the Input Modes 32 Entering Data on the W73H W78H W56H W53H W59R 33 Entering Data on the CP930W DDPhon...

Page 3: ...ing Incoming Calls 48 Silencing a Call 48 Rejecting a Call Manually 48 Rejecting Anonymous Calls 49 Rejecting Calls with Do Not Disturb DND 49 Ending Calls 49 Muting Unmuting Audio 49 Holding and Resuming Calls 50 Holding a Call 50 Resuming a Held Call 50 Call Forward 50 Forwarding Incoming Calls 51 Transferring Calls 51 Performing a Blind Transfer 51 Performing a Semi Attended Attended Transfer 5...

Page 4: ...rching for Contacts 69 Shared Directory 69 Adding Shared Contacts 69 Editing Shared Contacts 69 Deleting a Shared Contact 70 Deleting All Shared Contacts 70 Searching for Shared Directory Contacts 70 Saving a Shared Contact to the Local Directory 70 Blocklist 71 Adding a Blocklist Contact 71 Viewing Blocklist Contacts 71 Editing a Blocklist Contact 72 Deleting Blocklist Contacts 72 Remote Phone Bo...

Page 5: ... the Repeater Mode 86 Customizing the Soft Keys 86 Phone Mode 87 Audio Settings 87 Silent Mode 87 Switching on Silent Mode 87 Switching off Silent Mode 88 Adjusting the Volume 88 Setting the Ring Tone 88 Setting the Ring Tone for the Internal Calls 88 Setting the Ring Tone for the External Calls 88 Silent Charging 89 Setting the Advisory Tone 89 Setting the Vibrator 90 Disabling the Noise Cancella...

Page 6: ... 97 Setting the Phone as PC Audio Device via Softphone 98 Setting the Phone as PC Audio Device via PC 98 Placing Calls via PC 98 Holding Resuming the PC Audio 98 Muting Unmuting the Microphone 99 Maintaining Your Phone 99 Investigating Warnings 99 Restarting the Base Station 99 Resetting the Base Station 100 Restarting the Handset 101 Resetting the Handset 101 Triggering the Auto Provisioning 101 ...

Page 7: ...tion You can view more types of documents to make the phone to perform more functions The following types of related documents are available on each support page on Yealink support page Quick Start Guide which describes how to assemble your phone and configure the basic phone features Administrator Guide which provides detailed information on how to configure phone features for the system administ...

Page 8: ...and the handset is registered to the base station all LEDs on the base station glow green No Item Description 1 Registration LED Indicates the handset registration status or the base station is in the paging mode 2 Network Status LED Indicates the network status 3 Power LED Indicator Indicates the power status of the base station 4 Paging Key Locates a misplaced handset Toggles the registration mo...

Page 9: ... information 4 Soft Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu ...

Page 10: ...ions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or off 14 Microphone Picks up audio 15 Speaker Outputs audio in handsfree mode 16 3 5 mm Headset Jack Co...

Page 11: ...options on the screen 8 OK Key Confirms actions or enters the main menu 9 On hook Key Power Key Press briefly to return to the previous screen Long press to return to the idle screen Press to turn the handset on Long press on the idle screen to turn the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a...

Page 12: ...s information 4 Soft Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu ...

Page 13: ...n the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or off 14 Microphone Picks up audio 15 Speaker Outputs audio in handsfree m...

Page 14: ...croll through information or options on the screen 8 OK Key Confirms actions or enters the main menu 9 On hook Key Power Key Press briefly to return to the previous screen Long press to return to the idle screen Press to turn the handset on Long press on the idle screen to turn the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters t...

Page 15: ...s information 4 Soft Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu ...

Page 16: ... the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or off 14 Microphone Picks up audio 15 Speaker Outputs audio in handsfree mo...

Page 17: ... 6 On hook Key Ends a call returns to the idle screen or turns off the phone 7 Touch Keypad Provides the digits letters and special characters in context sensitive applications It is possible to open a menu option directly by tapping the number button that corresponds to the position of the option in the menu 8 Volume Key Increases the volume of the speaker ringer or media 9 Volume Key Decreases t...

Page 18: ... idle 15 Security Slot Allows you to connect a universal security cable to your phone so you can lock down your phone The phone will not be removed after locked 16 Micro USB Port Allows you to connect a PC and turn your phone into an external speaker and microphone for your PC 17 Micro SD Slot Allows you to connect an SD card to record calls and play recordings on the phone CP935W Hardware ...

Page 19: ...lume of the speaker ringer or media 6 Home Button Long press to power on off or return to the home page with one touch 7 Six Internal Microphones Provide 20 feet 6 meters and 360 degree sound pickup 8 Contact Charging Port Puts the port to the charging cradle to charge 9 Security Slot Allows you to connect a universal security cable to your phone so you can lock down your phone The phone will not ...

Page 20: ...on or off The LED indicator glows green when the headset is activated MUTE Key Toggles the microphone on or off The LED indicator glows red when the mute feature is activated MESSAGE Key Accesses your voice messages HOLD Key Places an active call on hold or resume the call REDIAL Key Redials a previously dialed number 4 FORWARD Key Forward incoming calls of the line to another party 5 Speakerphone...

Page 21: ... screen above the soft keys The soft keys change depending on what you are doing at the time 11 Reversible Tab Secures the handset in the handset cradle when the phone is mounted vertically For more information on how to adjust the reversible tab refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones 12 Speaker Provides ringer and speakerphone audio output W73H W78H W56H W53H W...

Page 22: ... phone prompts low battery or is charging Off The phone is powered off The phone is idle Menu on the W73H W78H W56H W53H W59R The handset provides a variety of features that are grouped into the menu Main Menu Submenu Returning to Idle Screen Main Menu The main menu is the top menu which consists of seven menu items Status Intercom Voice Mail Call Features Directory Settings and History W73H W78H ...

Page 23: ...all and Paging Directory To access the directory and manage the contacts Settings To personalize the setting of your handset History To access the call history list Note If your system administrator has enabled 3 level access permissions for you you can see a User Mode icon 3 Soft key label Entering the Main Menu Accessing the Main Menu Feature Entering the Main Menu You can enter the main menu to...

Page 24: ...the navigation keys to select a different menu icon The name of the associated menu appears on the top of the screen 3 Press OK to open the selected menu Note You can only access Status and Settings if the handset is not registered to a base station Submenu The functions in the submenus are displayed as lists You can open the submenu to access a function For example if you select the Settings menu...

Page 25: ... the idle screen Screen and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone s status Idle Screen Calls Screen of CP930W Calls Screen of CP935W W73H W78H W56H W53H W59R Line Status Screen Icons on the Idle Screen W73H W78H W56H W53H W59R Icons on the Calls Screen W73H W78H W56H W53H W59R Icons on the Line Status Screen Idle Scre...

Page 26: ... Getting Started 26 W78H W59R W56H W53H CP930W ...

Page 27: ... Getting Started 27 DD Phone CP935W Signal Strength Weak to strong W59R W56H W53H W73H W78H CP935W CP930W DD phone No reception W59R W56H W53H W73H W78H CP930W DD phone CP935W Eco mode is on ...

Page 28: ...set number and registered handset name for example 1 is internal handset number indicating the handset is the Handset 1 of the base station Soft Keys The soft key labels on the screen directly above the soft keys show the functions available at that particular moment It is not applicable to CP935W Calls Screen of CP930W All of your active and held calls are displayed on the calls screen Calls Scre...

Page 29: ... icons on the idle screen you can easily get the current phone status such as message status W59R W56H W53H W73H W78H Icons Description Icons Description The ringer volume is 0 and the phone is in the silent mode The phone has new voice mails The phone has enabled the Call Forward feature The phone has enabled the Do Not Disturb DND feature The keypad is locked CP930W Icons Description Icons Descr...

Page 30: ...hone has enabled the Busy Forward feature The phone has enabled the Auto Answer feature The phone has enabled the No Answer Forward feature The microphone has been muted The phone has registered to a base station successfully The phone failed to register to a base station The phone has enabled the Bluetooth feature The phone has new voice mails The Bluetooth enabled mobile phone is paired and conn...

Page 31: ...igned to the line Icons Description Icons Description Call Forward Do Not Disturb DND Anonymous call rejection is enabled Anonymous call is enabled Unassigned outgoing line Rechargeable Battery The CP930W CP935W phone comes with a charged battery but it may need recharging to full capacity depending on how long it has been in storage CP930W A fully charged battery provides talk time of about 24 ho...

Page 32: ...id value integer from 1 to 960 Off Hour Idle Timeout It configures the time in minutes to wait in the idle state before phone enters power saving mode during the non office hours Valid value integer from 1 to 10 User Input Extension Idle Timeout It configures the minimum time in minutes to wait in the idle state after using the phone before entering the power saving mode Valid value integer from 1...

Page 33: ... space character or the following special characters _ Press If it is in the uppercase ABC uppercase and lowercase Abc or lowercase abc input modes it will provide space character and the following special characters 0 If it is in the numeric 123 input mode it will only provide the digit 0 Long press the key to enter the character Delete the text Press or to position the cursor to the right of the...

Page 34: ...ription 1 26 English Letters Tap to enter letters 2 Delete Key Tap to delete the entered characters one by one Long tap to delete two or more characters 3 Done Key Tap to confirm the settings 4 Two Special Characters Tap to enter special characters 5 Space Key Tap to enter spaces 6 Long tap to switch the input modes 7 Tap to switch to the numeric symbolic input mode 8 Tap to switch to the uppercas...

Page 35: ...ings 5 Space Key Tap to enter spaces 6 Long tap to switch the input modes 7 Tap to switch to the lowercase input mode 8 Tap to switch to the symbolic input mode Tap to switch to the symbolic input mode as shown below No Item Description 1 Special Characters Tap to enter special characters 2 Delete Key Tap to delete the entered characters one by one Long tap to delete two or more characters 3 Done ...

Page 36: ...gistration Failure Selecting a Base Station to Connect Renaming the Base Station Deregistering a Handset Putting the Base Station into Registration Mode Before registering the handset you have to put the base station into registration mode Procedure Long press on the base station till the registration LED flashes The base station is now in registration mode Note If the base station does not identi...

Page 37: ...the CP930W go to Menu Settings Registration Register Handset On the CP935W go to More Basic Registration Register On the DDPhone go to Menu Basic Settings Registration Register Handset 2 Select the desired base and then press OK The handset begins searching for the base station which is in registration mode 3 Press OK after a base is found 4 Enter the base PIN default 0000 and then press Done to c...

Page 38: ...station to make it easy to discern About this task It is only applicable to W73H W78H W56H W53H W59R Procedure 1 Go to OK Settings Registration Select Base 2 Select a desired base station expect Bestbase option and then press Rename 3 Enter the desired name in the Rename field 4 Confirm the action Deregistering a Handset You may need to de register your own handset if you want to replace a base st...

Page 39: ...utgoing lines are assigned to the handset the first one will be the default outgoing line You can change the default outgoing line of the handset About this task It is only applicable to W73H W78H W56H W53H W59R Procedure 1 Go to OK Settings Telephony Default Line The phone displays all the assigned outgoing lines The default outgoing line is highlighted and followed by a left arrow 2 Highlight th...

Page 40: ...answers an internal intercom call automatically and plays a warning tone On Beep Off The handset answers an internal intercom call automatically without a warning tone Off Auto intercom feature is off You need to answer an internal intercom call manually Procedure 1 Go to OK Settings Telephony Auto Intercom 2 Select the desired option and then press Change Placing an Internal Call You can place an...

Page 41: ...ber using the keypad On the CP935W tap and enter the desired number using the dailpad 2 Press the OK key or Off hook Key to dial out On the CP935W tap to dial out Placing Multiple External Calls When you are in a call you can hold your current call and place a new call Procedure 1 Select New Call On the DD phone select Hold New Call On the CP935W tap New Call 2 Enter the contact number and press t...

Page 42: ...directly from your shared directory About this task It is not applicable to DD phones Procedure 1 Go to OK Directory Shared Directory On the CP930W CP935W select Directory or Menu Directory 2 Highlight the desired contact and press On the CP935W select the desired contact and tap If the selected contact has multiple numbers highlight the desired number and select OK Speed Dial on the W73H W78H W56...

Page 43: ... number from the directory 5 Press OK to change the assigned speed dial number Deleting a Speed Dial Number When you no longer use the speed dial number you can delete it Procedure 1 Go to OK Settings Telephony Speed Dial 2 Highlight the desired Speed Dial key 3 Select Options Clear Key Calling a Contact Using a Speed Dial Key After you have assigned the speed dial number you can place a call to a...

Page 44: ...edial Record Deleting All Redial Records Redialing a Number The handset keeps a record of all the placed calls You can call the recently dialed phone number Procedure 1 Press when the handset is idle to access the redial list On the DD phone press when the phone is idle to access the redial number list 2 Select a record to dial out Note Before placing an external call on W73H W78H W56H W53H W59R y...

Page 45: ... at once Procedure 1 Press when the handset is idle to access the redial list On the DD phone press when the phone is idle to access the redial number list 2 Select Options Delete All and select Yes to confirm On the DD phone select Delete All Placing an Anonymous Call You can hide your name and number when you place a call As a result the callee receives an anonymous call without caller identity ...

Page 46: ... dial the number Answering Calls When you receive a call you can choose to answer it manually or automatically Assigning Incoming Lines to the Handset Answering a Call Answering a Call When in a Call Answering a Call Automatically Assigning Incoming Lines to the Handset You can assign one or more incoming lines for the handset The handset can only receive incoming calls of the assigned incoming li...

Page 47: ...he W73H W78H W56H W53H W59R press the down navigation key to select the incoming call 2 Select Accept or Answer Results The active call is placed on hold and the incoming call becomes active Note You can disable the call waiting feature to reject the incoming call automatically during a call Related tasks Disabling Call Waiting Answering a Call Automatically When the handset is placed in the charg...

Page 48: ...des Receiver mode pressing the Off hook key to dial out Handsfree mode pressing the Speakerphone key to dial out Headset mode connecting a standard 3 5mm headset Silencing or Rejecting Incoming Calls When you receive an incoming call you can choose to silence or reject the call instead of answering Silencing a Call Rejecting a Call Manually Rejecting Anonymous Calls Rejecting Calls with Do Not Dis...

Page 49: ...eject all incoming calls automatically when you do not want to be interrupted Before you begin Check with your system administrator to find out if the DND feature is available on your phone Procedure 1 Go to OK Call Features Do Not Disturb On the CP930W DD phone go to Menu Features DND On the CP935W go to More Features DND 2 Select the desired line and then press OK 3 Enable DND 4 Confirm the acti...

Page 50: ...our phone Procedure During a call select Options Hold On the CP930W DD phone CP935W select Hold Note When you have multiple calls on the phone and the current call is held you can press the up or down navigation key to swap to the active call Resuming a Held Call You can view and resume a held call on the phone Procedure Select Resume If multiple calls are placed on hold select the desired call fi...

Page 51: ...r Transfer a call directly to the third party without consulting Semi Attended Transfer Transfer a call when receiving ringback Attended Transfer Consultative Transfer Transfer a call with prior consulting Performing a Blind Transfer Performing a Semi Attended Attended Transfer Performing a Blind Transfer You can transfer a call to another contact immediately without consulting with her him first ...

Page 52: ... supports creating a five way hybrid meeting and network conference During the conference follow these tips Mute your microphone when you are not speaking especially in noisy environments Avoid tapping or rustling papers near the microphone Speak in your normal voice without shouting Local Conference Hybrid UC Meeting Network Conference Local Conference You can initiate a three way including yours...

Page 53: ...e when the phone receives an incoming call during the call s or a conference About this task It is only applicable to CP930W CP935W Procedure Tap Join when the phone receives a new call On the CP935W tap Join Conf The conference among the original call s and the incoming call is set up If you are in a conference the new party will join the conference Holding or Resuming a Conference Call When you ...

Page 54: ... icon of participant directly 2 Select the desired party you can do the following Select Far Mute to mute the party The muted party can hear everyone but no one can hear the muted party Select Remove to remove the party from the conference call Ending a Conference Call You can end the current conference call at any time Procedure Press or End End Call On the CP935W press Hybrid UC Meeting You can ...

Page 55: ...he CP935W connect to a PC using a Type C cable 2 Select Hold New Call 3 Enter the desired number to dial out or press Directory to select a contact 4 After the second party answers the call select Conf On the CP935W select Merge Calls 5 Repeat steps 2 4 to invite more parties up to 4 parties Creating a Hybrid UC Meeting with Mobile Phone and PC You can create a hybrid UC meeting on the phone with ...

Page 56: ...t Options Conference On the CP930W select Conf On the DD phone CP935W select Conference The active call is placed on hold 3 Dial the second party s number 4 When the second party answers the call select or Conference to add the second party to the conference On the CP935W select Conference or Merge Calls 5 Select Conf or Conference to place a new call The conference call is placed on hold 6 Enter ...

Page 57: ...he conference call will only be held when all parties in the conference call place themselves on hold Procedure 1 Select Options Hold On the CP930W DD phone CP935W select Hold 2 Select Resume to resume the held conference call Ending a Conference Call You can end the current conference call at any time Procedure Press or End End Call On the CP935W press Recording Using an SD Card By default you ca...

Page 58: ...recording icon appears on the phone screen and the duration stops counting 2 Select Re REC to resume a recording Note If you hold the call during the recording none of the parties will be recorded until you resume the call Stopping a Recording You can stop recording a call before the call ends The recording also stops when the active call ends The recording will be saved as a aac file on the SD ca...

Page 59: ...e Procedure 1 Select Pause to pause the playback 2 Select Play to restart the playback Fast Forwarding Rewinding a Playback While a recording plays you can fast forward or rewind the playback at any time Procedure Do the following Select to skip forward the playback Tap once to skip forward 1 minute Select to rewind the playback Tap once to rewind 1 minute Deleting a Recorded Call You can delete t...

Page 60: ...ding Multicast Paging You can send paging to the phones with pre configured multicast addresses on specific channels Before you begin Your system administrator has set the paging group for your phone Procedure 1 Go to OK Call Features Paging On the CP930W DDPhone go to Menu Features Paging List On the CP935W go to More Features Paging List If your system administrator has set only one paging list ...

Page 61: ... call and then retrieve the call either from your phone or another phone After parked the call is placed on hold you can continue the conversation after retrieving it Note Call park is not available on all servers Check with your system administrator to find out if it is available on your phone Parking or Retrieving a Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode Parking o...

Page 62: ...retrieve code from your system administrator Procedure 1 Dial the park retrieve code 2 Follow the voice prompt to retrieve Press the key on the phone where the call is parked Enter the desired extension followed by for example 4606 on any phone Parking or Retrieving a Call in the Transfer Mode You can park the call to the shared parking lot through a blind transfer For some servers the system will...

Page 63: ...Appearance SCA Yealink phone supports using Shared Call Appearance SCA to share a line So that this line can be registered on more than one phone at the same time Your system administrator can set your phone to use the shared line W73H W78H W56H W53H W59R State Indicator of Shared Line Placing Calls on a Shared Line Answering Calls on a Shared Line Placing a Call on Public Hold Placing a Call on P...

Page 64: ...ll on public hold that any shared line phone can retrieve the held call Procedure During a call select Options Hold On the CP930W DD phone CP935W select Hold Placing a Call on Private Hold You can place a call on private hold that only you on shared line can retrieve the held call About this task Note It is not applicable to the CP935W Procedure During a call select Options Private Hold On the CP9...

Page 65: ...hared Line In the SCA scenario both you and other users can pull an existing call from another shared phone that is active or held Before you begin There is an active or held call on the shared line Contact your system administrator for the call pull feature access code It is not applicable to CP930W CP935W Procedure 1 Enter the call pull feature access code for example 11 2 Press the OK key to di...

Page 66: ... without scrolling through the menu About this task Note It is only applicable to W73H W78H W56H W53H W59R Procedure 1 Go to OK Voice Mail Set Key 1 2 Select the desired line and then press Select Leaving Voice Mails You can leave a voice mail to someone who is busy or inconvenient to answer the call Procedure 1 Follow the voice prompts to leave a voice mail 2 Hang up to complete the voice mail Li...

Page 67: ...earching for Contacts Adding Contacts When you add a contact to your Local Directory you can choose how much information you want to enter for your contact You are required to enter a contact name at least for each new contact Procedure 1 Go to OK Directory or OK Directory Local Directory On the CP930W CP935W DD phone select Directory or go to Directory Local Directory 2 Select Options New Contact...

Page 68: ...Deleting a Contact Deleting All Contacts Deleting a Contact You can delete any contact from the Local Directory Procedure 1 Go to OK Directory or OK Directory Local Directory On the CP930W CP935W DD phone select Directory or go to Directory Local Directory 2 Highlight the desired contact and select Options Option Delete On the CP935W select the desired contact to enter the details interface and th...

Page 69: ...vailable on your phone Adding Shared Contacts Editing Shared Contacts Deleting a Shared Contact Deleting All Shared Contacts Searching for Shared Directory Contacts Saving a Shared Contact to the Local Directory Adding Shared Contacts When you add a contact to your Shared Directory you can choose how much information you want to enter for your contact You are required to enter a contact name at le...

Page 70: ...K Directory Shared Directory On the CP930W CP935W go to Directory Shared Directory 2 Highlight a contact and select Options Delete All On the CP935W long tap the contact enter the selected interface select all contacts and tap Delete The phone prompts you whether to delete all contacts 3 Confirm the action Searching for Shared Directory Contacts In the Shared Directory you can enter search criteri...

Page 71: ...ly You can store up to 30 contacts in the blocklist to block unwanted callers Adding a Blocklist Contact Viewing Blocklist Contacts Editing a Blocklist Contact Deleting Blocklist Contacts Adding a Blocklist Contact You can add a blocklist contact on the phone to prevent someone from calling you Procedure 1 Go to OK Settings Telephony Blocklist On the DD phone go to Menu Directory Blocklist On the ...

Page 72: ...contact to enter the details interface and then tap 3 Edit the contact information 4 Confirm the action Deleting Blocklist Contacts You can delete one or all blocklist contacts If a contact is removed from the blocklist you can answer the call from the contact normally Deleting a Blocklist Contact Deleting All Blocklist Contacts Deleting a Blocklist Contact If you want to answer a call from a spec...

Page 73: ... Phone Book Contact to the Local Directory Updating Remote Phone Book Searching for Remote Phone Book Contacts In the Remote Phone Book you can enter search criteria to find your desired contact quickly Procedure 1 Select the desired remote phone book 2 Enter your search criteria in the search field On the CP930W enter your search criteria directly by tapping the keypad Viewing Remote Phone Book C...

Page 74: ... Remote Phone Book You can manually update the contacts of RemotePhoneBook Procedure 1 Go to OK Directory On the CP930W DD Phones CP935W select Directory 2 Select the desired remote phone book 3 Go to Options Update On the CP930W DD Phones select Update On the CP935W tap Call History The call history list includes Missed Calls Placed Calls and Received Calls and each list holds 100 entries Call Hi...

Page 75: ...alls CP935W Icon Description Received Calls Missed Calls Placed Calls Viewing History Records The history record saves the call information such as the caller s name and number local line and call duration Procedure 1 Press History 2 Select the desired list 3 Highlight the desired entry and select Options Option Detail On the CP935W select the desired entry and tap to check the details ...

Page 76: ...rmation Saving a History Record to Blocklist You can prevent someone from calling you again by saving a history record to the blocklist It is not applicable to DD phones Procedure 1 Press History 2 Select the desired list 3 Highlight the desired entry and select Options Add To Blocklist The phone prompts you whether to add it or not On the CP935W tap Blocklist Select the phone number you want to b...

Page 77: ...nd tap Delete The phone prompts you whether to delete all records 4 Confirm the action Customizing Your Phone You can make your phone more personalized by customizing various settings Turning Handset On Turning Handset Off Changing the Base PIN Changing the Wallpaper Setting the Screen Saver Changing the Brightness Setting the Keypad Light Changing the Language Time Date Shortcuts Locking Your W73...

Page 78: ...r off the device Note You cannot turn the CP930W off when the phone is charging Changing the Base PIN To avoid unauthorized registration or access to some features on the handset you should keep the base PIN secret The default base PIN is 0000 you can change it Procedure 1 Go to OK Settings System Settings Change Base PIN On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Change ...

Page 79: ...ay Screen Saver 2 Press Change to select the Screen Saver check box the default status is checked Changing the Brightness For W73H W78H W56H W53H W59R the handset backlight in charger or out of charger can be configured independently When in charger out of charger is enabled the backlight will be turned off after the handset is idle for about 30 minutes when the handset is or is not in the chargin...

Page 80: ...H W59R Procedure 1 Go to OK Settings Display Keypad LED 2 Press Change to select the Keypad LED check box the default status is checked Changing the Language Your phone supports several languages that you can choose to use on the phone Before you begin Contact your system administrator to find out exactly which languages are supported on your phone Procedure 1 Go to OK Settings Language On the CP9...

Page 81: ...Go to OK Settings Display Time Format or Date Format On the CP930W go to Menu Settings Basic Settings Display Time Format or Date Format On the DD phone go to Menu Basic Setting Time Date Time Date Format On the CP935W go to More Basic Display Time Date Format 2 Select the desired time format or date format 3 Confirm the action Shortcuts Shortcuts allow you to quickly access the feature without sc...

Page 82: ...tomize the function of the shortcuts to make your handset more personalized Procedure 1 Go to OK Settings Shortcut 2 Select the desired shortcut and select Change The feature currently assigned to the selected key is highlighted and followed by a left arrow 3 Select the desired feature Related information Supported Shortcuts Locking Your W73H W78H W56H W53H W59R To prevent accidental use of the ha...

Page 83: ...e lock type The phone supports the following phone lock types Menu key it prevents unauthorized users from accessing the menu changing the personal settings for your phone Function key it only allows users to use the keypad for placing a call answering or rejecting an incoming call and ending a call and it prevents unauthorized users from other operations All keys it only allows users to use the k...

Page 84: ...y locked key the phone prompts you to enter an unlock PIN 2 Enter the desired PIN default 123 in the Unlock PIN field 3 Confirm the action The lock icon disappears from the phone screen Changing Your Phone Unlock PIN The default unlock PIN is 123 For security reasons you should change the default unlock PIN as soon as possible Procedure 1 Go to Menu Basic Settings Change PIN 2 Enter your old and n...

Page 85: ... standby mode About this task You can enable or disable the eco mode If the eco mode is enabled there is no signal interaction between the handset and the base station and the color of the signal strength indicator on the idle screen will be displayed in green When a call arrives or a connection occurs the phone exits the eco mode automatically and the color of the signal strength indicator on the...

Page 86: ... greater freedom of mobility For more information on how to use DECT repeater with the base station refer to Yealink DECT Repeater User Guide Before you begin Repeater mode and eco mode features cannot be used at the same time Procedure 1 Go to OK Settings System Settings Repeater Mode On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Repeater Mode On the CP935W go to More Advan...

Page 87: ...ode 2 Select the desired mode 3 Confirm the action Audio Settings You can change the basic audio settings on your phone Silent Mode Adjusting the Volume Setting the Ring Tone Silent Charging Setting the Advisory Tone Setting the Vibrator Disabling the Noise Cancellation Silent Mode You can enable the silent mode if you do not want to be disturbed The handset will not ring when receiving an incomin...

Page 88: ...phone press the Volume key Setting the Ring Tone Ring tones are used to indicate the incoming calls Setting the Ring Tone for the Internal Calls Setting the Ring Tone for the External Calls Setting the Ring Tone for the Internal Calls You can select a unique ring tone for the internal calls so that you can identify callers when the phone rings Procedure 1 Go to OK Settings Audio Ring Tones Melodie...

Page 89: ...s About this task You can configure the following advisory tones independently Keypad Tone plays when you press any key on the keypad It is not applicable to CP935W Key Tone plays when you use the dialpad It is only applicable to CP935W Touch Tone plays when you tap the keys except the touch keypad It is only applicable to CP930W CP935W Confirmation plays when a setting is changed or the handset i...

Page 90: ... will not vibrate and ring Procedure 1 Go to OK Settings Audio Vibrator 2 Select the desired method Disabling the Noise Cancellation Noise cancellation helps improve intelligibility of speech in noisy environments You are allowed to disable it About this task It is only applicable to W59R W73H W78H Procedure 1 Go to OK Settings Audio Noise Cancellation 2 Disable the noise cancellation 3 Confirm th...

Page 91: ...ctivate the Bluetooth mode first when you need to connect the Bluetooth device to your phone Procedure 1 Tap or go to Menu Settings Basic Settings Bluetooth On the CP935W tap or go to More Basic Bluetooth 2 Select On from the Bluetooth field On the CP935W turn on the Bluetooth 3 Confirm the action Pairing and Connecting the Bluetooth enabled Mobile Phone The phone cannot scan the Bluetooth devices...

Page 92: ...bling the Phone Media You can enable the media audio feature to use the phone as a Bluetooth speaker for your mobile phone PC to play music Procedure 1 Select Paired Bluetooth Device or go to Menu Settings Basic Settings Bluetooth Paired Bluetooth Device On the CP935W tap Paired Devices or go to More Basic Bluetooth Paired Devices 2 Select Options Detail Channel Control On the CP935W tap 3 Select ...

Page 93: ... begin Make sure that the Bluetooth mode is activated Procedure 1 Select Edit My Device Information or go to Menu Settings Basic Settings Bluetooth Edit My Device Information On the CP935W tap Edit My Device Information or go to More Basic Bluetooth Edit My Device Information The phone screen displays the device name 2 Enter the desired name in the Device Name field 3 Confirm the action Related ta...

Page 94: ... and tap Unpair The phone prompts you whether to delete the device 3 Confirm the action Disconnecting the Bluetooth Device You can disconnect your Bluetooth device from your phone When you disconnect a Bluetooth device it remains paired and you can reconnect it to your phone Procedure 1 Select Paired Bluetooth Device or go to Menu Settings Basic Settings Bluetooth Paired Bluetooth Device On the CP...

Page 95: ...ging Paired Headsets Editing Device Name of Your Handset Enabling Disabling the Bluetooth Procedure 1 Go to OK Settings Bluetooth 2 Select Enabled Disabled from the Bluetooth field 3 Confirm the action Searching and Pairing with a Bluetooth Headset Before you begin Make sure that Bluetooth is enabled Procedure 1 Go to OK Settings Bluetooth 2 Select Scan Devices The search result list displays up t...

Page 96: ...n displays the device name 2 Enter the desired name in the Device Name field 3 Confirm the action Using Your CP930W CP935W with PC When connected to the PC the phone acts as a speaker and microphone during calls From your phone you can do the following Manage the audio from calls or media played on your PC Merge phone calls the PC and connected mobile phone into a hybrid UC conference Answer calls...

Page 97: ...ginal call or conference call is placed on hold When you are placing a call the dialing is canceled Note When you connect the PC to the phone the phone is also charged at the same time It is not applicable to CP935W Setting the Phone as PC Audio Device By default the PC automatically selects the connected phone as the audio device If not you may have to set the phone as a PC audio device via softp...

Page 98: ...erphone and click Set as Default Device On the CP935W click Echo Cancelling Speakerphone Yealink CP935W and click Set as Default Device 3 Click Microphone Yealink CP930W Speakerphone and click Set as Default Device On the CP935W click Click Microphone Yealink CP935W and click Set as Default Device 4 Confirm the action Placing Calls via PC If you have installed a softphone for example Yealink VC De...

Page 99: ...m Investigating Warnings Restarting the Base Station Resetting the Base Station Restarting the Handset Resetting the Handset Triggering the Auto Provisioning Investigating Warnings When the default password is used on the phone you can view the warning details about the issue from Status screen Procedure Go to OK Status Base On the CP930W DD phone go to Menu Status Base Base Status On the CP935W g...

Page 100: ...registrations the phone will reset all settings to the factory defaults after the resetting Check with your system administrator if the personalized settings are kept before resetting your phone to factory Procedure 1 Go to OK Settings System Settings Base Reset On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Reboot Config Reset Base Settings On the DD Phone go to Menu Advance...

Page 101: ...re 1 Go to OK Settings System Settings Handset Reset On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Handset Reset On the DD phone go to Menu Advanced Settings default PIN 0000 Reset Config Handset Reset On the CP935W go to More Advanced default PIN 0000 Reset Handset Reset The phone prompts you whether to reset the handset 2 Confirm the action Triggering the Auto Provisioning...

Page 102: ...ether to update immediately 5 Confirm the action On the CP935W enter the user name and password directly and then tap to save and confirm the action Appendix Appendix A Menu Structure Appendix B Input Modes and Characters Appendix A Menu Structure W73H W56H W53H W59R ...

Page 103: ... Appendix 103 ...

Page 104: ...Note The menus in the gray box are not available when the handset is not registered to a base station W78H Note The menus in the gray box are not available when the handset is not registered to a base station CP930W ...

Page 105: ... Appendix 105 DD phone ...

Page 106: ... Appendix 106 CP935W ...

Page 107: ... Appendix 107 ...

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Yealink W53H, User Manual

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