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Troubleshooting
177
Do one of the followings:
Check that the power LED is on to ensure the IP phone is powered on.
Ensure the IP phone is properly plugged into a functional AC outlet.
Ensure that the IP phone isn’t plugged into a plug controlled by a switch that is off.
If the IP phone is plugged into a power strip, try plugging it directly into a wall
outlet instead.
If your phone is powered from PoE, ensure you use a PoE compliant switch or hub.
Do one of the followings:
Ensure that the Ethernet cable is plugged into the Internet port on the IP phone and
the Ethernet cable is not loose.
Ensure the Ethernet cable is not damaged.
Ensure the IP address and other network parameters are set correctly.
Ensure that the switch or hub in your network is operational.
“
”
The phone LCD screen prompts “No Service” message when there is no any available
SIP account on the IP phone.
Do one of the followings:
Confirm if any account is actively registered on the IP phone: Tap ->Status->
Accounts.
Check if the SIP parameters of the account have been set up correctly.
Press the OK key when the IP phone is idle to check the basic information of the IP phone,
such as IP address and firmware version.
Do one of the followings:
Ensure that the target firmware is not the same as the current used firmware.
Summary of Contents for VP530 IP
Page 1: ......
Page 4: ......
Page 12: ......
Page 111: ...Configuring Basic Features 99...
Page 153: ...Configuring Advanced Features 141...
Page 171: ...Configuring Security Features 159...
Page 182: ...Administrator s Guide for VP530 IP Video Phone 170 Phonebook on page 266...
Page 183: ...Resource Files 171...
Page 194: ...Administrator s Guide for VP530 IP Video Phone 182 3 Click OK to confirm the resetting...
Page 195: ...Troubleshooting 183...
Page 344: ...Administrator s Guide for VP530 IP Video Phone 332...