background image

Denying an incoming call 

 

  Press 

Reject

 soft key to send the  call  to your  voicemail.

  Press 

Forward

  to  redirect  the  call  to  another  destination,  enter 

the  destination  and press 

Send.

 

Call History 

 

To access the  handset  call logs 

 

  Press the 

History

 soft key.

  Use  the  navigation  button  to  scroll  to 

All  Call

Dialled  Calls

Received

 

Calls

,

 Missed Calls 

or

 Forwarded Calls

.

  Use the  navigation  key to select an  entry.

  Press 

Send

 to dial the  number.

  Press 

Options

  to  check  the  detail  of  the  call,  add  it  to  the  phone  book 

or black list  or to delete the  entry.

 

DND (Do Not Disturb) 

 

Note: All calls will  be directed to your voicemail when  DND is active

 

  Press 

DND

 soft key to active DND Mode and the  display shows: 

icon.

  Press 

DND

 soft key again to deactivate DND mode.

 

Call Pick Up 

 

  Press the  flashing  BLF Button.

  To answer  a call ringing at another  extension  in the  same pickup 

group,  dial 

*78,

 use the 

GPickup

 softkey  or press the 

Pick Up

 button  if 

configured.

  To  answer  a  call  ringing  at  another  extension  not  in  the  same  pickup 

group,  dial 

*78 + extension  number

  or use the 

DPickup

  softkey

 

Call Forwarding 

 

This  feature  allows  you  to forward  an incoming  call to another  phone  number 
e.g. anther  extension,  a group or an external  number.  When  call forwarding  is 
active the  display showed  the  icon 

 is displayed in the  screen. 

 

The  following  call forwarding  events  can be configured: 

 

 

Cancel

: Call forwarding  is deactivated.

 

Always

: All incoming  calls are immediately  forwarded.

 

Busy

:  Incoming  calls  are  forwarded  when  the  phone  is  busy.  (Note;  for

 

this feature  to work,  Call  Waiting  must be deactivated  on the  handset)

 

Created By Dale  Ellwood

 

7

 

Vox_Yealink_SIP-T28/38_User_V2 

Summary of Contents for Vox CentrexT28

Page 1: ...Vox Centrex Yealink T28 38 User Guide Author Dale Ellwood Department Vox Telecom R D Date September2014 ...

Page 2: ...Placing call on Hold Page 6 Making 2nd Call Page 6 Answering a call Page 6 Denying an Incoming Call Page 7 Call History Page 7 Do Not Disturb DND Page 7 Call Pick Up Page 7 Call Forwarding Page 7 Call Waiting Page 8 Call Transfer Page 8 Blind Transfer Page 8 Blind Transfer Page 8 3 Way Conference Page 9 Voicemail Page 10 Customer Self Care Page 11 Created By Dale Ellwood 1 Vox_Yealink_SIP T28 38_U...

Page 3: ... making simultaneous call Call Pick Up used to pick up calls ringing on other extensions Call Park used for parking calls on the system Message used for accessing the Instant Message feature Programmable Keys Used for various functions such as Busy Lamp Fields BLF features and speed dials These are pre programmed by the system administrator but can be changed via the Menu key on the handset Create...

Page 4: ...set speaker and ring tone Allows for hands free communication during calls Place and receive calls through an optionally connected headset Mute audio transmission locally during calls Allow users to access the voicemail messages Enable set up of 3 way conference Place a call on hold or resume it Transfer the current call to a third party Redial Created By Dale Ellwood 3 Vox_Yealink_SIP T28 38_User...

Page 5: ...for their meanings Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed Calls Call in Call out Call Forward Input Method all letters and numbers Input Method numbers Input Method letters in lower case Input Method letters in upper case Call mute Call hold Voicemail SMS Call forward Do not disturb Auto answer In handset mode In hea...

Page 6: ...Add soft key enter the Name Office Mobile number of the contact from the keypad Use the 123 soft key to select between numeric and upper lower case alphanumeric modes Press Save soft key to add the contact or Cancel soft key to cancel the change Edit or Delete an entry Press Directory Local Directory Contacts Ok Use the navigation key to highlight the entry you want to edit or delete Press the Opt...

Page 7: ... 2nd or 3rd call Place the 1 st call on Hold Select another Line Key Dial the number and press Send or OK To toggle between two calls on hold press SWAP Toggle between 3 held calls by pressing the associated line button or use the navigation button and press Resume Answering a call Answering an incoming call If you are not on an active call lift the handset press the Speaker button Answer soft key...

Page 8: ... again to deactivate DND mode Call Pick Up Press the flashing BLF Button To answer a call ringing at another extension in the same pickup group dial 78 use the GPickup softkey or press the Pick Up button if configured To answer a call ringing at another extension not in the same pickup group dial 78 extension number or use the DPickup softkey Call Forwarding This feature allows you to forward an i...

Page 9: ... your voicemail if not answered after a specific time Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call To enable disable Call Waiting Select Menu Features Call Waiting Use the navigation keys or Disable Enable soft key to active inactive call waiting Use the navigation key to select if a Tone is played while call waiting is a...

Page 10: ...stablish a conference Press the Conf soft key during an active call The first call is placed on hold Dial the number to conference in and press the Send soft key or OK button Wait for the 2 nd party to answer Press the Conf soft key Hang up to disconnect all parties Created By Dale Ellwood 9 Vox_Yealink_SIP T28 38_User_V2 ...

Page 11: ...uto play on or off Press 3 for personal greetings o For extended absence greeting press 1 o For personal greeting press 2 o To record your name press 3 Retrieving Voicemail Messages When messages are left in your mailbox the message lamp will come on and the display will indicate that you have a new voice message To access your mailbox press the Message button or the Connect soft key Press 1 While...

Page 12: ...r and press To change the To return t o t he To return t o th e FWD number call forwarding voicemail main press menu menu press 1 press Preferences Menu To enable To enable To manage To change To return t o disable ca ll disable sending your your mailbox the voicemail waiting caller ID greetings language main menu press 1 press 2 press 3 press 4 press Greetings Menu To record a To set the To retur...

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