Customer Care: (866) 901-0242
Support: http://support.vonagebusiness.com
Copyright © 2014 Vonage Business Solutions, Inc. All Rights Reserved.
Version 1.0
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VBS201402USGYT42V01
Phone User Guide
Yealink T42
VOICEMAIL
To set up your mailbox for the first time, follow these steps:
1. Press *99 or *100 and then the “Dial”
button.
2. Press 1234 (default password).
3. Press 1 for “New Messages”. Press 2 for “Saved Messages”.
For “Mailbox Options” press 4.
Entering your Mailbox for the first time
VOICEMAIL GREETINGS
After entering your mailbox options (call *99 or *100 from your
phone and choose option 4):
Unavailable Greeting
(greeting that plays if you are away from your desk
or unable to answer the call)
1. Press 1 to record your unavailable greeting.
2. After the tone record your desired unavailable greeting and press the
# (pound) key when finished.
3. After playback, press 1 to save or 2 to rerecord the greeting.
Busy Greeting
(greeting callers hear if your phone is on Do Not Disturb,
not connected to the internet, or when all line appearances are busy)
1. Press 2 to record your busy message.
2. After the tone record your desired busy greeting and press the #
(pound) key when finished.
3. After playback, press 1 to save or 2 to rerecord the greeting.
Name Greeting
(used for company directory)
1. Press 3 to record your name.
2. After the tone record your desired name greeting and press the #
(pound) key when finished.
3. After playback, press 1 to save or 2 to rerecord the greeting.
Record Temporary Greeting (Vacation)
(overrides all greetings)
1. Press 4 to record your temporary greeting.
2. After the tone record your desired temporary greeting and press the #
(pound) key when finished.
3. After playback, press 1 to save or 2 to rerecord the greeting.
To Remove Temporary Greeting
1. Press 4 to access the temporary greeting.
2. If you have a temporary greeting set, press 2 to delete the recording.
BASIC FUNCTIONS
Making a Phone Call
1. For local calls and long distance: dial the area code and number
(i.e. 404-555-1234).
2. For international calls: dial 011 + country code + number
(i.e. 011-xx-xxx-xxxxx).
Using the Handset
1. Pick up the handset, dial desired number, then press the
#
(pound)
button.
2. Alternatively, dial the desired number, then pick up the handset and
the phone will begin dialing immediately.
Using Speakerphone
1. Press the Speakerphone button (on the lower right side of the phone),
dial the desired number (or extension number), and press the
#
(pound) button.
Using a Headset
1. Plug an approved headset into the headset port on the back of the
phone. This port is labeled with a picture of a headset.
2. To set the phone to use the headset to place and receive calls, press
the button with the icon of a headset on the front (right) of the phone.
This button will turn green when activated. Once activated you can
select one of the 6 line keys and dial the desired number.
LISTENING TO MESSAGES
1. Press *99 or *100 then the “Dial” button.
2. Enter your password followed by the # (pound) key.
3. Press 1 for “New Messages”. Press 2 for “Saved Messages”.
Options while listening to Voicemail
5
Repeats voicemail from the beginning
6
Go to next message
7
Deletes voicemail
8
Forward voicemail to another extension
9
Saves voicemail
*
Skips call information
#
Back to voicemail menu
2
Quick Reference Guide
*67
*82
*90
*91
*99/*100
Block Caller ID (for single call)
Unblock Caller ID (for single call)
Extension Login (Call Queue)
Extension Logout (Call Queue)
Access Extension Voicemail Box (must be dialed from
extension user is trying to access)
*101
*102
911
411
Access Virtual Mailbox (dial this code when listening to any message
on your Vonage Business Solutions system to access any extension’s
voicemail box)
Internal Dial by Last Name Directory
Emergency Services (availability based on location)
Directory Assistance ($1.50 per-call)
Area Code + 555-1212 | Directory Assistance ($1.45 per minute)
** + Extension Number | Blind transfer a call straight into an
extension’s voicemail
Please Note
:
These codes should be used prior to dialing a number or extension.
