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Park a Call

If available, Park is used to place an Active call on Hold 

at one extension and pick it up at a different extension 

using one of the following methods: 
Softkey method:

1. To Park an Active call, press the Park soft key. 

2. To Retrieve a parked call, press the appropriate Line 

or key. 

Code method:

1. While on an Active call, enter the appropriate Park 

code, e.g., 7000.

2. Press Transfer. The call is Parked.

3. From any local extension, dial the Retrieval code,  

e.g., 7001, to retrieve the call.

Do Not Disturb (DND)

When Do Not Disturb is enabled, the phone does not 

ring, and calls follow the next step in the extension’s 

Find Me/Follow Me rule.
To enable/disable Do Not Disturb, press DND.

Call History

The History list holds up to 100 entries and includes 

missed, received and placed calls. Icons indicate Placed, 

Received, Missed or Forwarded calls. Press the left/right 

arrow keys to switch among call lists.

1. Press History when phone is idle and arrow up/

down to scroll through the list.

2. Select an entry from the list, and select:

•  Send to call the entry.

•  Delete to remove the entry from the list.

•  Option > Detail to view the entry information.

•  Option > Add to Contacts to add to Contacts.

Contact Directory

Note: Personal Contacts may be lost when firmware is 

updated.
To Add a Contact:

1. Navigate to Directory > Add. 

2. Enter the Contact information and Add.

To Edit a Contact:

1. Navigate to Directory.

2. Select a Contact and Option > Detail.

3. Edit information and Save.

Conference Calls

The phone supports up to three parties (including 

yourself) in a conference call.
To initiate a Conference Call with two Contacts: 

1. Enter a phone number or use a Directory or call list 

to call a Contact.

2. After the call connects, select Conference.

3. Call the next Contact and select Conference or Send.

4. After the call connects, select Conference again.

To join an Active call and a Held call, press Conf.
To disconnect the call, press End Call
Manage Conference Call options:

• Select Hold to hold all Conference participants.

• Select Resume to enable all participants to hear the 

audio of everyone on the call.

• Select Split to end the conference and place the two 

participants on Hold in two separate calls.

• Press Mute to mute the conference call. All other 

participants can hear each other, but not you.

To Manage individual participants:

Press Manage to select the desired party, and press:

• FarMute to mute the party. The muted party can 

hear everyone, but no one can hear the muted party.

• Remove to remove the party from the call.

• New Call to place a new call.

• Back to return to the previous screen.

• End Call to disconnect the conference call.

Record a Call

If available, record calls by pressing a configured Record 

key on the phone.
Options to Record calls: 

• During an Active call, press the Record or URL key. 

“Recording in progress” displays in the status bar.

• End recording - Press the Record or URL key again.

• Pause recording - Select PauseResume to resume.

• Play recording - Dial an access code. 

Voicemail

To retrieve Voicemails, press Message > Connect or 

Connect, depending on the phone model and follow the 

prompts.  

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 SIP T41S /T42S IP Desktop Telephones

Ring Tones

To change the incoming call Ring Tone while the phone is 

idle:

1. Press Menu>Settings>Basic Settings>Sound>Ring 

Tones.

2. Press the up/down arrows to select Common or the 

required account/line.

3. Select a ring tone and Save

Mute Microphone

To enable/disable the phone’s microphone, press Mute.

Adjust Volume

Press Volume up/down during a call to change Active call 

volume, or when the phone is idle or ringing to change 

ringer volume.

Speed Dial

If available, use Speed Dial for frequently used or hard 

to remember numbers by assigning a phone number to a 

digit key. Contact a site administrator to determine which 

options may be available to set up Speed Dial:

• The phone’s menus or soft keys.

• The portal (Individual Phone Settings).

• Application Framework (Phone Settings). 

To place a call using Speed Dial:

•  Long-press the appropriate preset Speed Dial key.

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